Senior SME - Retail Trading NZ

Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

Job Overview:

Senior SME – Retail Trading NZ is the subject matter experts in our retail operational processes and procedures.

This role is responsible for overseeing and managing the integrity of retail operational processes and procedures. This includes maintaining and updating these processes, working closely with key partners to develop new processes and procedures, and ensuring that all retail documents are updated and accurately controlled. Additionally, the incumbent will be responsible for database management and liaising with partners to ensure that all documentation is accurate and up to date!

Shift Timing: 3:00am to 12:00pm IST

Role & Responsibilities:

• Responsible for Retail Operations Document Control process, liaise with team members and partners to ensure retail documents are updated and refreshed regularly/timely

  
  

• Custodian of retail operational processes and procedures database, responsible for maintaining and updating database

  
  

• Should be an expert in retail operational policies, processes and procedures, ability to direct queries to relevant documents

  
  

• Develop new processes and procedures in collaboration with key partners, ensure processes and procedures are crafted and written fit-for-purpose

  
  

• Provide recommendations on simplifications and effectiveness of our processes systematically

  
  

Experience & Qualification:

• Minimum 5 Years of relevant experience

  
  

• Solid written and verbal communication, and should hold good attention to detail

  
  

• Proven track record to successfully manage database

  
  

• Familiar with document control concept and good knowledge of change management approaches and ability to develop, implement and assess communication plans

  
  

This role will be part of the engine room of the ANZ business that enables delivery of the bp strategy for our customers and team. Playing a pivotal role in landing both the company and local strategies!

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continued Learning, Continuous improvement, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence {+ 10 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.