Job Title
Job Description
Kaplan Languages Group (KLG) : Who We Are
Businesses within the Kaplan Languages Group focus on delivering amazing, immersive, in- person learning experiences to our students. We believe that creating those great experiences starts with us – and we achieve our greatest results when we do it together.
Technology has created so many different opportunities for working together but spending time in person to build relationships, share ideas and co-create is more important than ever.
The Kaplan Languages Groupprovides top-quality, immersive language training, helping students to achieve their educational and career goals.
The Role
We are seeking a highly skilled and experiencedSenior Salesforce Developer to join our Kapan Language Group IT Team. The ideal candidate will have extensive knowledge of Salesforce platform development, a strong understanding of business processes, and the ability to lead complex Salesforce projects. As a Senior Salesforce Developer, you will be responsible for designing, implementing, and deploying customized Salesforce solutions that meet our business needs, ensuring the platform's stability, performance, and scalability.
The role will report into the KLG IT Director or into a KLG Head of Salesforce Platform, and will have an element of leveraging technology to enhance educational experiences and outcomes. You will work with a team of IT professionals.
You would be required to work with several different departments across KLG and with the separate business units within the KLG and potentially across the broader Kaplan International Group. Within KLG, the role would work closely with many departments, including but not limited to Sales (B2C and B2B), Sales Operations, Digital Product, IT, and Finance
Responsibilities would include:
Design and Development: Develop, customize, and enhance Salesforce applications using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies.
Integration: Design and implement integrations between Salesforce and other systems using APIs, middleware, and data management tools.
Solution Architecture: Collaborate with business stakeholders, product managers, and other developers to understand requirements and translate them into technical specifications and scalable solutions.
Code Quality and Best Practices: Ensure the delivery of high-quality code by adhering to Salesforce best practices, conducting code reviews, and maintaining comprehensive documentation.
Performance Optimization: Optimize Salesforce application performance, scalability, and reliability by identifying and addressing technical issues and bottlenecks.
Mentoring and Leadership: Provide guidance, mentorship, and support more junior SFSC Administrators, possibly other SFSC Developers and other team members, promoting a collaborative and learning-focused environment.
Testing and Debugging: Develop and execute test plans, including unit testing, integration testing, and user acceptance testing to ensure the quality and functionality of Salesforce solutions.
Continuous Improvement: Stay up-to-date with the latest Salesforce releases, features, and industry trends to continuously improve our Salesforce environment.
Security Compliance: Ensure all Salesforce solutions adhere to security guidelines and compliance standards, including data protection and privacy regulations.
This job description is not intended to be an exhaustive list of duties, but it aims to highlight the typical main responsibilities of the role.
For this role you will have proven experience as a Salesforce Developer.
You are a seasoned Salesforce Developer with a strong track record of delivering innovative and scalable solutions. You thrive on tackling complex challenges and have a keen eye for detail, ensuring every solution is not only functional but also optimized for the best user experience. Your deep expertise in Salesforce development is complemented by a solid understanding of how technology can drive business success, particularly within an educational environment.
You’re passionate about leveraging your technical skills to make a real impact. Whether it’s enhancing user experience, streamlining processes, or integrating multiple systems into a cohesive ecosystem, you approach every project with a strategic mindset. You’re not just a coder; you’re a problem solver who can think both tactically and strategically, and you’re excited about leading projects from conception through to execution.
Collaborating will be part of how you work. You enjoy sharing your knowledge, and working closely with cross-functional teams to deliver solutions that meet and exceed stakeholder expectations.
You will have the confidence to liaise with business stakeholders, and with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact. You will have some skill at gathering requirements and translating them into actionable technical plans.
Continuous learning is important to you. You keep up-to-date with the latest Salesforce features, releases, and best practices, and you’re always looking for ways to apply new knowledge to improve existing systems. You’re proactive, self-motivated, and always ready to take initiative to drive projects forward, and you have a strong sense of ownership and responsibility over your work.
You take pride in delivering high-quality, well-tested code, and you’re always striving to push the boundaries of what’s possible with Salesforce
You should be comfortable with adhering to change management and governance, and have a willingness to Contribute to the Long-Term Technology Strategy of the Business
Hybrid Schedule: 3 days remote / 2 days in office
30-day notification period preferred
Proficiency in English (both written and spoken) as this is the working language within the KLG
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
5+ years of experience as a Salesforce Developer, with a strong focus on Apex, Visualforce, LWC, and other Salesforce technologies.
Salesforce certifications such as Salesforce Certified Platform Developer I & II, Salesforce Certified Administrator, or Salesforce Certified Application Architect are highly preferred.
Experience in performing Salesforce upgrades and ensuring successful integration.
In-depth knowledge of Salesforce products and their functionalities
Technical Skills:
Proficiency in Salesforce development using Apex, Visualforce, Lightning Components (Aura and LWC).
Strong experience with Salesforce APIs, SOAP/REST integrations, and third- party applications.
Solid understanding of Salesforce declarative features, including Flows, Process Builder, and advanced customizations.
Familiarity with Salesforce DevOps practices, version control, CI/CD tools, and automated testing frameworks.
Analytical Skills: Ability to analyze complex business requirements, design technical solutions, and deliver effective implementations.
Problem-Solving: Strong problem-solving skills with the ability to troubleshoot, debug, and optimize Salesforce applications.
Communication: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
Team Player: Collaborative mindset with the ability to work effectively in cross- functional teams.
SFSC configuration experience would include Flows, Assignment rules, Approval processes, Fields, Page layouts, Record types, Dynamic layouts, Apps, Actions, Custom settings, Mobile administration and Dashboards and reports.
Additional tools you should have familiarity with would include:
Atlassian JIRA & Confluence
Slack
Microsoft Office Suite (MS Teams, Outlook, Excel, Word, Powerpoint)
Experience or qualifications with Conga CPQ (otherwise known as Apttus CPQ) would be a significant plus.
This job description is not intended to be an exhaustive list of duties, but it aims to highlight the typical main responsibilities of the role.
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At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible. And we have a comprehensive benefits package, learn more about our benefits here.
Diversity & Inclusion Statement:
Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.
Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.
Kaplan is a drug-free workplace and complies with applicable laws.