Senior Research Analyst

We are looking for a Research Analyst to join our centralized Honoraria team at Clarivate. This is an amazing opportunity to be a member of a talented and vibrant Honoraria team. The team consists of about 12 people comprising of individuals from life sciences, healthcare, management, and IT backgrounds. We provide services to the Pharmaceutical and broader Life Science industry. In this role, we are seeking to fulfil a critical need to gain insights from Healthcare Professionals that will ultimately be used to improve patient care and outcomes. We would love to speak with you if you have the skills for pharma/CRM/Qualitative research.

Experience, education, skills – a Must have for this role

• Graduate or master’s degree in any stream with relevant experience (3-5 years) in CRM, recruitment, project management, tool testing, market research, etc. (Experience in life sciences and pharmaceutical domain.)
• Ability to communicate clearly, concisely, and objectively in written and spoken English, whilst ensuring timely delivery of projects to our clients.
• Excellent attention to detail and research skills.
• Work with research analysts, mentor them and keep them informed of changes to processes and procedures both internal and external so they continue to be a key team player and add value to the Honoraria team
• Ability to meet the deadlines and deliver results with minimum supervision
• Excellent time management skills and the ability to juggle multiple projects with aggressive deadlines
• Proficiency with Microsoft Office tools (Word, Excel, and PowerPoint);
• Experience with workflow environments e.g., MediSpend would be an added advantage
• A flexible and collaborative approach to work.

Desirable Skills

• Knowledge of designing/ reviewing questionnaires would be an advantage
• Knowledge of any non-English languages (e.g. / German / Italian / Spanish) Ability to work well under pressure and meet deadlines

What will you be doing in this role? 

• Providing overall project management to include identifying and processing interview responders who contribute valuable insights into our Biopharma/Med Tech projects which ultimately feeds into our products.
• Ensuring compliance at all times with regards to every aspect of the role and the Team, this will include a centralised role with regards to the implementation of the workflow/CRM software
• Coordinating with research teams for the Project kick-off, so to gain an understanding of the research requirements and scheduling calls.
• Review screeners and study guides for the research and suggest edits if required to ensure Clarivate remains compliant.
• Maintain all records and activity within the workflow/CRM software
• Help define and deliver processes for quality checks of deliverables
• Effectively cross-check the data and information found and validate the data using multiple sources
• Support both research and interviews being conducted by Clarivate colleagues, as well as work with several external partners to fulfil the research requirements.
• Organize international (including US, UK, France, Germany, Italy, and Spain) top-quality telephone interviews for several projects simultaneously for an internal analyst who will conduct the interviews to gather insights.
• Manage transcription and translation services
• Ability to discuss and improve the day to day running of the Honoraria CRM software always ensuring good compliance and working closely with the technical team to ensure it meets the everyday needs of the business
• Ensure project level expenses are within the defined budget
• Maintain ongoing communication with team members as well as the author on the project to progress and/or discuss changes in scope

About the Team   

You will be part of Clarivate’s growing Life Science and Healthcare unit, as part of a team of 12 plus members with a mix of analysts, senior analyst, project managers, consultants, client engagement leads etc. Our bold mission is to help our customers to solve some of the world's most complex health care related problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect, and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. By hiring a highly skilled Senior Research Analyst this will help to support our multichannel engagement insights group. We understand how doctors, patients, and formulary decision-makers are using technology to inform their thinking and provide those insights to pharmaceutical marketing stakeholders (e.g., brand marketing teams, global marketing teams, digital content managers).

Hours of Work  

40 hours in a week as an FTE.

Location- Bangalore

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.