Job Description
Summary role description:
Hiring for a Technical Senior / Project Manager – Digital Banking for a leading BankTech SaaS Mobile App platform provider.
Company description:
Our client is a Singapore-headquartered scaled-up digital banking solutions provider, offering market-leading end-to-end Internet Banking / Mobile Banking digital solutions for leading banks across the globe. These award-winning, cloud native, SaaS-deployable applications deliver best-in-class personalized / customized UX and innovative new services built on a secure, scalable digital platform, driving the digital transformation of their Banking clients, helping them engage, retain and thereby extract additional business from their customers, and by supporting efficient processing of $100B+ in transactions annually.
Role details:
- Title / Designation: Technical Senior / Project Manager – Digital Banking
- Reporting Manager: Director – Delivery
- Location: Chennai
- Work Mode: Hybrid (3 days office; 2 days work-from-home)
Role & responsibilities:
- Provide technical, team and project management leadership on complex digital banking projects, involving internet / mobile application rollouts and integration, collaborating with multiple relevant internal and external stakeholders to finalise deliverables
- Steer projects end-to-end, while conforming to project success trifecta and ensuring client delight.
- Leverage deep hands-on technical expertise relating to Mobile App implementation AND core system integration
- Leverage digital banking domain expertise interface with client stakeholders internal project team members, to steer the project to success in terms of agreed client facing and internal KPI’s
- Be a project management best practices champion with proficient usage of tools like Jira, aligning them with practices for project management excellence
- Ensure team members are informed, have clear goals, and work collaboratively and in partnership with clients and other stakeholders to achieve planned outcomes.
- Drive project execution; track delivery; expect, monitor and control change, own change management; pro-actively seek and resolve blockers.
- Ensure on-time delivery of projects while maintaining high quality standards.
- Implement and oversee quality check processes for all projects.
- Manage projects within agreed governance structures and processes, to ensure consistency of approach and efficient use of resources.
- Conduct progress reviews to give stakeholders confidence that projects will deliver to time, budget and agreed standards.
Candidate requirements:
- 14+ years of experience with minimum 6 years of recent experience in project management of Internet Banking / Mobile App solutions in Digital Banking/Retail Banking
- Proven track record of high CSAT scores for delivered projects/products
- Experience in handling a project team of about 40 people
- Experience in managing projects with P&L responsibilities is preferred
- Experience in managing multiple projects simultaneously, including those with end-to-end integration
- Must have excellent problem solving, presentation and leadership skills and the ability to comprehend, analyse and communicate both macro and low-level pictures to all levels of the organization, including senior management.
- Requires excellent analytical ability, facilitation and communication skills, plus strong judgment, and decision-making abilities.
- PMP certification & Scrum certification are a plus.
Selection process:
- Interview by Senior / Project Manager – Digital Banking
- Interview by Director – Digital Banking
- Interview by CEO
- HR discussions
