Senior Production Manager

Would you like to take ownership of implementing improvements to our production processes?
 

Would you enjoy contributing to testing, design and production of technology solutions?
 

About our Team
 

Operations, a multi-faceted entity consisting of various departments, each serving distinctive purposes, thrives on delivering high-quality outcomes swiftly and effortlessly. Their commitment to exceeding expectations goes beyond mere delivery. With a profound focus on flexibility and innovation, Operations not only ensures customer satisfaction but also delight customers by consistently surpassing their expectations in ways that are both adaptable and inventive. As a people-led function, we make continuous efforts to enable operations to become a place of great work and a great place to work!
 

About the Role
 

As the Knovel Tech team's coordinator, you will manage source file flow, organize archives, and ensure timely publication. Your responsibilities include communicating freezes, monitoring errors, resolving cataloging issues, updating production instructions, and managing BISAC/THEMA codes.
 

Responsibilities
 

• Coordinating flow of source files to Knovel Tech team and suppliers and manage archive of sources and unpublished titles
• Monitoring publishing errors (CAPAs) with a focus on minimizing rework. Queue weekly publish to PROD and notify stakeholders about freezes
• Resolving cataloging problems reported by customers or discovery services
• Updating instructions for static content production. Support production automation and observability
• Maintaining list of BISAC/THEMA codes for Knovel. Manage publisher list for Knovel and maintain edition linking
• Reviewing KBART/OCLC reports and supplier invoices. Support product team in improving discovery service performance

Requirements
 

• Have Masters of Library or Information Science
• Have fluency in industry standards and best practices in bibliographic metadata including ONIX, OCLC, discovery services, subject classification (e.g., BISAC, THEMA)
• Have excellent research skills. Proficiency in Microsoft Excel, XML and SQL. Working knowledge of a scripting languages (e.g., Python)
• Have experience in project and stakeholder management

Work in a way that works for you
 

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you
 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
 

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
 

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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