Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Senior Product OwnerAbout Us :
As a part of Core Payments, Real Time Payments is dedicated to providing reliable services that cater to the specific requirements of our customers and regulators, whilst also driving growth as a key component of Mastercard's core offering.
Our vision is to provide market-leading, resilient, scalable and highly secure account-to-account payments technology and services, enabling an efficient and data-rich digital payments eco-system
RTP International is unified as one Mastercard Program of the Core Payments business with the goal of:
Unifying all our international live market countries under one leadership structure, with dedicated focus and processes
Helping us eliminate silo working and prevent teams from being moved to other priorities without clear consent from the RTP International leadership team
Ensuring we have the right-sized teams working on our priorities, which also gives our people clear objectives and closer proximity to our customers.
Creating a closer connection to RTP and the wider Mastercard business through this single program
Enabling effective and closer coordination and alignment of partner teams including Biz Ops and Tech Ops with the RTP International program team - putting people in the right teams and maximizing the strength and global position of Mastercard
Role
• Collaborate with the Product Manager to understand product requirements and define the ‘what’ during product development
• Be a passionate advocate of the product vision and act as the voice of the customer throughout the development cycle
• Manage prioritisation of the product backlog to be continually aligned to business value
• Ensure the product backlog is visible to stakeholders to ensure transparency
• Accept completed epics and stories according to the Definition of Done
• Act as knowledge broker to resolve blockers
• Responsible for developing inspiring platform/product visions, features derived from business needs, market opportunities, and technology trends
• Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
• Works with Technical Program Managers, Developers, designers, and internal customers to define the details behind the business requirements
• Collects and shares user stories with engineering teams
• Acts as the voice of the business customer and accountable for the platform services
• Drive quality in the teamwork performed.
• Acquire subject matter expertise and provide thought leadership in our products, customers and processes, to drive excellence in our services.
• Communicate effectively on delivery, product status and be pro-active in identifying risk and managing escalations on complex issues.
• Collaborate effectively with key stakeholder groups, including customers, product, delivery, support, and operational teams at all organisational levels, internal and external with a mix of in person and remote collaboration.
• Lead and contribute to effective presentations and workshops.
• Lead and provide structured Product Ownership to support complex change, problem and incident management processes.
• • Own and review product artefacts to communicate the backlog, sprint and release scope.
• Assesses projects and assigns resources, managing workload.
• Own and develop team tasks, planning, reporting, approaches, and methods.
• Support the other product and delivery teams through plan, build and release, to achieve a quality outcome.
• Liaise between business and IT, Product architects and across functions to ensure that solutions are appropriate, meet stakeholders needs and are aligned with roadmaps and governance.
Skills & Experience
o 7 + years experience as a Product Owner or Business Analyst in the payments industry, with a strong focus on instant payments systems.
o Extensive experience with ISO 20022 messaging standards and their application in payment systems.
o Deep understanding of payment processing, instant payments, and financial messaging standards.
o Strong leadership and communication skills, with the ability to influence and collaborate with cross-functional teams.
o Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
o Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.
o Familiarity with Agile and Scrum methodologies, including hands-on experience with tools like Jira or Confluence.
Play a key role in shaping the future of instant payments, driving innovation in a rapidly evolving industry.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
