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Job Description

Senior Product Manager | Customer, Communities + Partner [CCP] Team


Are you looking for a product group role where you can utilize your skills and creativity, not afraid to try something new in a team where you will be continually challenged and recognized for experimenting new ideas with Partners and new ways of working to accelerate customer acquisition and adoption of Microsoft’s security solutions?


The CxE Customer, Communities + Partner Team (CCP) is looking for a Product Manager to improve Microsoft Security products by enabling SMB customers to onboard to our services, either by themselves or via the Partners. The Product Manager will drive growth in customer acquisition, retention and adoption, deliver top-notch customer experience, and most importantly drive a data-driven customer/partner/engineering feedback loop to continuously improve our products.


In this role, you will work with many Microsoft teams like product engineering, marketing, field, Microsoft Partners, and Customers directly to identify blockers (sales and products), identify technical knowledge gaps, identify market opportunities for upselling and deployment, develop initiatives and playbooks and drive technical readiness efforts to help Partners achieve a Security specialization and Security GTM offer. You will synthesize these into actionable execution plans to assist the field to drive revenue growth, adoption and usage, grow insights and customer evidence that product engineering can use for planning and product development.


#MSFTSecurity


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