Senior Product Manager

Our ambition is to be the definitive food company, feeding people three times a day with great food from the World's best-loved restaurants, all with an unparalleled level of convenience.
From distributed computing to large-scale system design, complex algorithms to beautiful user interfaces, we have teams working on every step of the journey to ensure we continue to offer our customers a growing selection of choice at the best price with a fantastic level of service.

We work with thousands of restaurants worldwide, from renowned local gems to your favourite chains, allowing them to open up a new revenue stream and reach new customers. Our restaurant partners, riders and customers are as passionate about food as we are, and if you want to make an impact on millions of users by solving some of the biggest technical challenges at great scale, come on board and join the ride.

Mission 
At Deliveroo we’re striving to build one of the world’s best engineering organisations.
We’re dedicated to building a collaborative and supportive culture. We set goals and objectives. We empower our engineers to find solutions to problems at great scale. We trust them to use their time wisely.
Our teams are solving unique and difficult problems at scale in an energetic and fast-paced environment. We’re growing incredibly quickly and we need experienced engineers to help us scale.

We’re looking for our first Platform Product Manager who will have a transformative influence on the way we build, operate and run our platform. This will involve guiding the “platform as a product” strategy of the Platform Engineering group which provides the engineering infrastructure powering the Deliveroo service. Deliveroo is growing rapidly and our product underpins this growth - building a seamless developer experience for our engineers is critical to the company. 

What will you do?

As a Platform Product Manager at Deliveroo, your individual work contributes to achieving group-level goals and metrics. You will work across the Tech organisation, delivering results in collaboration with other product managers, stakeholders and end-users across the company. 
Responsibilities

• Collaborate with Platform Engineering Managers to build, manage, and prioritise the strategic roadmap, ensuring cross-team alignment and supporting long-term initiatives.
• Conduct research with stakeholders and end-users through interviews, surveys, and focus groups to propose, define, and deliver on impactful areas.
• Serve as the voice of the customer within Platform teams, aligning with the broader Tech organisation to focus on high-impact projects.
• Own key Platform initiatives by defining outcomes, setting up projects, and establishing milestones, while iterating on ways of working to enhance team effectiveness.
• Track and report group metrics, manage marketing and communications for the group, and foster a coordinated Platform Engineering community within the cloud engineering ecosystem.

What we need from you

We want to emphasise that we don't expect you to meet all of the below but would love you to have experience in some of these areas.

• Strong understanding of modern DevOps and platform engineering practices, with a good grasp of cloud technologies (preferably AWS).
• Previous experience as a product manager or product software engineer, with a solid background in agile product development environments.
• Good understanding of external communication technologies such as VOIP, PSTN, and Braze.
• Expertise in using various product management tools, including the Atlassian suite.
• Excellent communication skills, with a proven ability to gain buy-in and alignment from senior stakeholders, and a strong desire to connect with engineers and empathise with their pain points.

Benefits and diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.

Please click here to view our candidate privacy policy.