Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.
Oliver Wyman is now looking to recruit aSenior Performance Management Coordinatorfor our growing IMEA region!
The role can be based out of our Gurugram or Mumbai office.
Job Overview:
We are looking for an exceptional individual to join the Performance Management Team for India, Middle East and Africa (IMEA). This is a highly demanding position in a fast- paced, professional services environment. The Performance Manager (PM) will be responsible to run all performance management activities in IMEA for all client facing staff (Core Consulting Group (CCG), Affiliated Consulting Group (ACG), Specialists, Interns and Analysts). The PM will work in close cooperation and collaboration with the IMEA Talent Management team and report into the Performance Management Lead.
The IMEA region covers several countries, and this role would be responsible for providing and initiating performance related data and inputs for population of 600+ consultants.
This role is integral to the smooth running of the Performance Management function.
Key Responsibilities:
PerformanceManagement:
Engage actively in career review process -preparingdata, leading the review meetings and working on the pre- and post-review meeting analysis.
Actively engage in career review process, working closely with peers and senior stakeholders - read all project reviews as completed, and participate in review processes.
Proactively seek feedback from Partners, Principals and Engagement Managers to ensure issues and development objectives are closely tracked; seek informal feedback every 2-3 months on longer projects.
Work closely with the local Talent Managers, CCG Partner, People Partners and Industry leads to ensure consultants’ development needs and performance flags (if any) are raised well in time to plan on how best to meet firm expectations.
Ensure skills & experiences are updated based on project reviews.
Advise on, and locally manage, Oliver Wyman Talent Management programs and business school sponsorship.
Team and collaborate with Talent Managers (ACG, CCG, Specialists /other geographies)tokeeptrackofconsultant’sstaffingtoraiseprojectreviews with the correct review writers.
Generateprojectreviewrequestsandensuretheyhavebeencollectedinatimelyfashion.
Understandthecompetencymodelforconsultants.
Escalatecasesthatarenotbeingconductedperrespectivetimelines and follow-uprigorouslyonprojectreviewcompletionwiththebusiness.
Ensuretherelevantdataisuptodateformid-yearandyear-endreviewsprocess.
Maintainatrackerforall consultants with detailed feedback, historical information and performancecases/next stepshighlightedinthereview meetings to track how consultants are progressing against development objectives.
Work with L&D to ensure consultant development & training.
Work with the HC Ops team closely to manage involuntary exits, responsible for collecting and maintaining the relevant documents for all exit cases and be aware of the documentation needed depending on the jurisdiction.
Reporting:
Preparerelevantreports(utilization,performanceflags,attritiondataetc.)and highlight any trends.
Conductweeklyandad-hocanalysisandgeneratereportsfromTableauand OW360 Performance Management System.
Preparepyramidplanning/capacityplanningand utilization reports.
Analyzedataandhighlighttrendsacrossranksand industries/capabilities.
Preparedashboards–identify,analyzeandinterpretpatternsandtrendsin consultants’performancetoensuregapsinskillsetishighlightedinatimely manner to the relevant stakeholders.
Supportonanyadhocperformancerelatedanalysis.
Experience Required:
Ideal candidates will have a bachelor’s degree and 5+ years of relevant professional experience in a fast-paced and dynamic client services business environment, ideally from a Management Consulting firm.
Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders.
Proven ability to foster relationships at all levels of the organization.
Technical Skills:
Strong Word, Excel, and Outlook skills.
Fluent in English (written and verbal)
Experience working with a resource management system highly desirable
Proficient with data analysis and reporting
Skills and Attributes:
Excellent written and verbal communication skills in English
Very strong Microsoft Excel (analytical) skills to generate insights from large and complex data sets
Strong proficiency in PowerPoint
Applying an analytical mindset to propose data driven solutions
Ability to work with limited supervision
Highly organized, detail-oriented, and process-minded
Ability to multitask and operate effectively in a fast-paced dynamic environment
Ability to work collaboratively in a global team in a multicultural environment
Positive, proactive and a problem solver
Professional, tactful and able to engage with colleagues at all levels in the firm
Keen to work in a fast-paced, dynamic client-services environment
Why join us at Oliver Wyman?
At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
We push ourselves hard to deliver excellence, but we also work to extract themaximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.
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