Senior Modern Workplace Engineer

Who we are

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are looking for a Senior Modern Workplace Engineer to join our team.

Responsibilities:

• Understand in-house developed traditional Windows 10 build creation and maintenance processes thoroughly.
• Plan an Operating System deployment strategy using MECM/SCCM and Intune AutoPilot to implement both Imageless solutions as well as hardware-independent custom images to support multiple hardware types and OS architectures, perform Windows upgrades, driver management, and the certification of new hardware devices. 
• Maintain and support existing legacy environments and solutions throughout the migration.
• Implement solutions using MECM/SCCM and Intune to build and maintain virtual desktops in Azure with custom images.
• Work with Microsoft Intune/Autopilot environment including device enrolment, implementing, and configuring auto provisioning scenarios, configuring profiles, managing device access and compliance, application management, managing security, etc.
• Manage endpoint profiles throughout the enterprise from design to deployment and steady state.
• Enhance forward-looking standards and solutions using MECM/SCCM and Intune to simplify the deployment of Windows, security, and third-party updates in a timely manner to all devices globally including on-prem, cloud-based as well as remote internet-based.
• Migrate on-prem Microsoft Endpoint Configuration Manager infrastructure to Azure and handle in-place upgrades to the latest Current Branch.
• Provide health and performance insights as well as trend analysis using Azure monitoring, endpoint analytics, etc.
• Identify system problems and develop innovative solutions to improve processing efficiency and stability. 
• Troubleshoot L3 issues and provide resolutions. 
• Create supporting documentation for various audiences.

• 7+ years of experience in design, architecture, and implementation of Microsoft Endpoint Configuration Manager (MECM/SCCM) Infrastructure.
• 7+ years of experience in endpoint design and management leveraging SCCM/MECM/SCCM and Intune with proven experience in Windows 10 deployment: In-place upgrade, OS refresh, and replacement. 
• Experience with traditional Windows build creation and OS deployment processes.
• Experience with Windows Autopilot as a modern OS deployment solution with a strong understanding of the mechanics and processes for developing end-to-end provisioning processes through MS Intune including images, software deployment, and patching.
• Experience with co-management (Intune + SCCM / MECM/SCCM) as part of modern device management transformation.
• Understanding of Azure cloud platform, Microsoft 365, Active Directory concepts, and secure token services such as ADFS, certificates, etc., network protocols/services, and network infrastructure.
• Proficiency with automation via PowerShell or equivalent software development skills and experience using source code tools to store code, scripts, and configurations (e.g., Git, GitHub, etc.)
• Exposure to SCCM reporting integration with Power BI, as well as Intune, reporting automation using Graph API.
• Ability to multi-task and be creative and innovative in a dynamic, fast-paced team environment.
• Flexible to attend late-night meetings regularly and work during US business hours as required.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

All your information will be kept confidential according to EEO guidelines.