Senior Manager_Service Design_Bangalore

The IT Architect Authority provides expert knowledge to define, design, maintain and evolve the development and implementation of architecture solutions to particular business cases in alignment with the IT architecture direction and standards.
The IT Architect Authority performs market agnostic technical planning, architecture development and modifies specifications as well as developing specifications for new products/apps/services and assessing the compatibility and integration of products and services to ensure functionality across interdependent technologies.
Typically reports to Senior IT Architecture Manager.

Qualification - Any Computer Graduate

Minimum 10+ Years experience in Telecom Domain

Prior Experience of Service Design & Delivery Readiness preferred.
2. MPN/Cloud/Security products knowledge desirable
3. Have worked on tools like- ARIS, Signavio, JIRA, Confluence etc.
4. Comfortable with Agile Ways of working
5. Excellent Project Management and Stakeholder management skills
6. Analytical, Critical thinking and Design thinking mindset
7. Should be ready to work in both Service design & Service delivery roles
8. Manage the end - end design adoption & delivery of services and solutions into markets
9. Deliver IAs, CSBs, SDS/DIs, STQ
10. Support customer co-creations
11. Work at release level
12. Support NPD in scrum teams
13. Support ORT

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.