Senior Manager - Strategy & Operations Excellence - Enterprise Transformation Office

We are seeking candidature from high-performing professionals who are passionate about delivering value and adept at providing strategic advisory to complex business problems. This role within the Enterprise Transformation Office (ETO) team is a great enabler that bridges strategic gaps and brings together the matrix delivery organization to deliver value on the lines of E3 (Efficiency, Effectiveness and Experience).

As part of this role, you will have exposure to diverse business problems and are expected to bring your “generalist capabilities” to provide innovative solutions that maximizes impact for GSK; problem solving skills and value articulation.

The role has 2 dimensions, ETO Value Delivery Management and Vendor Management. We are looking for someone who is a starter and will help build the strategy as ETO evolves into FY2025 and also execute it as it gets aligned with ETO Leaders . Note we aren’t necessarily looking for an expert but are definitely in search for a person with right passion and drive to achieve these diverse objectives.

Role Expectation:

Strategic Advisory on Value Delivery and Vendor Governance

• Co-Build strategy with DEx and Biz Ops Lead to develop an industry leading Business Operations & Delivery Excellence team and capability
• Engage industry experts to bring outside in perspective on metrics, tools and processes available in the market to continuously improve ETO’s Value Delivery, Delivery Excellence and Vendor Management

Delivery Excellence (DEx.)

• Build and report out operational, financial and culture metrics via state of the art dashboards
• Drive continuous improvement mindset on all DEx processes, measurements, and reporting
• Visualise relevant metrics and frameworks to measure the value delivered via the transformation team
• Use process engineering tools, to improve the flow from current processes, generating financial savings and also higher throughput
• Design and build resourcing model and process and enables decision making and high quality reporting to allocate the right person in the right job at the right time. Bring an outside in perspective to develop best-in-class model, with focus on continuous improvement
• Support Resourcing (People + Spend) on need basis.

VEx. (Vendor Excellence)

• Understand the demand from functions / portfolios and translate the skills required for ETO programs into clear vendor requirements
• Ensure we get the best resources (on time and expected quality) from vendors in order to be deployed on projects
• Define and assess vendor performance and report scorecard and action plans to the ETO LT
• Managing vendor billing and disbursements

Experiences and skills.

• Experience:
  • 13+ Years of relevant experience
  • MBA (with Operations/Finance specialization preferred)
• Skills:
  • Value definition > tracking > reporting and strategic outcome alignment: business results, performing cost-benefit analyses and monitoring production KPIs.
  • Maximize the efficiency of all portfolios
  • Analytical and strategic thinking with a track record of designing and implementing successful metrics
  • Strong leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels without authority
  • Leverage data and metrics to produce analysis and provide insights to support leadership decision making
  • Identify improvement, efficiency and continuous improvement opportunities across portfolios and programs

At GSK, we are dedicated to fostering an inclusive and diverse work environment. We believe that diversity in our workforce drives innovation and growth, and we are committed to providing equal opportunities for all employees and applicants. We strive to create an atmosphere where all individual’s unique perspectives and experiences are valued and respected. All qualified applicants will receive equal consideration for employment without regard to their sex or gender, caste, pregnancy, gender identity/expression, physical and/or mental disability, or any other protected characteristic as per applicable law.

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

  
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