Senior Manager, Software Development Engineering

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

The ZIA (Zscaler Internet Access) Team is hiring a Sr. Manager of Software Engineering to manage their Identity and Access control plane and infrastructure. You will report to the Sr. Director of Engineering. This is an opportunity to join and lead an expanding, dynamic engineering team that is working on modern Zero Trust technology to evolve our current cloud security flagship products. You will help nurture our identity and access management development team, part of the ZIA engineering team with end-to-end ownership over development and quality and work with Operations and DevOps team for successful production delivery. You will partner with architects, subject matter experts, product managers, other developers and QA engineers located globally and in different time zones. You will be responsible for:

• Promote the product vision internally and externally as the representative of the company, product, and team at all levels.
• Work with the product management organisation to develop and achieve roadmaps and Identify process and product gaps early being able to guide changes to achieve improved outcomes
• Design solutions and implement with cloud reliability / availability / scalability / security in mind.
• Collaborate with different teams and subject matter experts and making sure project requirements are met and delivered in expedited manner.
• Participate in budget planning of resources required to build and run a cloud service, identifying hardware needs based on metrics and cost.

• Bachelor's degree in Computer Science with over 15 years of experience in technical roles, specializing in development and enterprise services, and networking and security domains, within both large organizations and startups.
• Experience building control plane systems on a globally distributed database and understanding of authentication and authorization mechanisms such as SAML / OAUTH / LDAP / SCIM.
• Experience integrating software systems using distributed message queues and distributed caches such as RabbitMQ/Kafka and Redis/Memcached.
• Experience working with big data, data pipelines, and data analytics.
• Familiarity with public cloud providers such as AWS/Azure/GCP and experience bootstrapping cloud entities and building service mesh.

• Experience with Kubernetes for orchestrating containerized applications and managing microservices architecture.

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At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.