At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Let’s do this. Let’s change the world. In this vital role you will The Senior Manager, SAP Change and Release Management, will spearhead IT change and release management initiatives within Amgen’s Global Enterprise Resource Planning (ERP) ecosystem. This role focuses primarily on SAP change and release management, encompassing the planning, scheduling, and deployment of changes and releases across various SAP systems.
As the key point of contact, you will provide essential support and expertise to business key users, Agile product teams, and SAP application specialists.
Participate in Change Advisory Boards (CAB) to ensure clarity of change requests throughout their lifecycle.
Identify and implement process improvements.
Supply to project and Agile/Scaled Agile (SAFe) product teams, collaborating closely with Change Request and Test Management from a change and release perspective.
Handle communication and alignment with international collaborators, being part of a dynamic team driving continuous improvement in Agile/SAFe processes.
Work on innovative projects and collaborate with international collaborators.
Assess and plan for the impact of ERP changes on departments and customers.
Develop and handle communication plans to engage ERP customers and provide clear messaging.
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
Master’s degree with 8 - 10 years of experience in Computer Science, Business, Engineering, IT or related field OR
Bachelor’s degree with 10 - 14 years of experience in Computer Science, Business, Engineering, IT or related field OR
Diploma with 14 - 18 years of experience in Computer Science, Business, Engineering, IT or related field
Must-Have Skills:
Experience in an IT environment.
You possess experience in designing, operating, and improving release, change request, and test management processes.
You have hands-on experience with SAP TMS and SAP Change Control (ChaRM).
You have a background in project management, with experience in SAP ERP projects or ERP support organizations being a plus.
You have a strong understanding of service support processes and experience working in Agile/Scaled Agile (SAFe) environments.
You are proficient in English.
Preferred Qualifications:
You have experience handling regulated applications, particularly in Life Sciences or Pharmaceuticals.
You are adept at working in international, virtual teams, and can function as a cross-functional backup for Release Management and Change Request Management.
You possess knowledge of Computer Systems Validation (GxP) in a pharmaceutical company, with validation knowledge being a plus.
Flexibility in working hours is advantageous.
You are familiar with Agile methodologies for organizational change and SAP releases.
You have experience with organisational change tools and software.
Scrum Master (preferred)
SAP certification (preferred)
Excellent verbal and written communication skills, with the ability to convey sophisticated information clearly and persuasively.
Strong analytical and problem-solving skills, with experience in evaluating and adjusting organizational change plans based on feedback.
Ability to lead and empower teams, handle conflicts, and influence customers.
Ability to navigate through ambiguity and lead change optimally in a dynamic environment.
As we work to develop treatments that look after others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
In addition to the base salary, Amgen offers driven and comprehensive Total Rewards Plans that are aligned with local industry standards.
for a career that resists inspiration
Objects in your future are closer than they appear. Join us.