The Senior Business Change Manager is responsible for leading and managing the successful delivery of business change initiatives across the organisation, developing and implementing change management strategies, ensuring that all stakeholders are engaged and that the change is successfully implemented.
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Strategy - Input to development of business change management strategy and leading on areas of expertise.
Change Planning & Delivery - Develop and implement change management plans, ensuring that they are aligned with the project plan and are integrated into the overall project plan.
Managing the budget and resources associated with the change, as well as providing regular updates to senior management.
Change Needs Analysis - Work with senior stakeholders to define the scope and objectives of business change initiatives.
Communications & Training - Create and maintain communications plan as it relates to Business Change messaging. Provides content relating to Business Change across area of responsibility. Build and maintain strong relationships with project teams and key stakeholders, managing expectations and ensuring that communication is timely, effective and transparent. Develop and implement effective training and development programs to support the adoption of business change initiatives.
Business Readiness - Identify, qualify, and manage the business readiness criteria across area of responsibility before implementation. Supports the tracking of these to 'approve/refuse' go live.
Stakeholder Management - Identify and classify stakeholders, ensures their inclusion in stakeholder engagement plan. Point of contact for senior stakeholders, providing regular progress updates, highlighting any issues or risks that need to be addressed.
Risk & Benefit Management - Identify and manage risks and issues and develop mitigation strategies to ensure successful delivery.
Continuous Improvement - Keep up to date with industry trends and best practices in change management and apply this knowledge to improve the effectiveness of change programs. Establish a culture of change management, continuous improvement, and innovation across the organisation.
Management & Leadership - Provide direction and guidance to team. Lead and manage cross-functional teams to deliver change programs, ensuring they are delivered to the required quality standards.
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