Global Solutions and Risk Compliance (GSRC) is looking for a Sr Manager, Products for driving its strategic vision to effectively scale its classification processes. In this role, we are looking for a senior leader to conceptualize and drive initiatives across programs panning several verticals, and geos. This role is inherently cross-functional – the incumbent will work with Operations, Tech and Product teams across multiple VP organizations in an agile environment involving AI/ML based products. The role holder would partner with senior stakeholders across GSRC Product and Operations Teams, Operations Risk Compliance (ORC) Program Teams, ORC Tech teams and Platform tech to build Amazon-scale compliance solutions.
Key job responsibilities
• This leader in GSRC will work with Tech, Product Managers, and BIEs to develop the product strategy and acceptance criteria.
• Work with the team to define vision based on various needs and deliver a PRFAQ/strategy/3year vision document to solve the needs. Stay in tune with the ground truth through monthly sprint planning across tech and ops teams.
• Work with all ORC verticals to build a deep knowledge of program specific compliance needs and corresponding business requirements and acceptance criteria.
• Collaborate with Operations, Program, Product and Tech teams to design scalable solutions to meet the business requirements, operational constraints and technical possibilities.
• Providing project progress to stakeholders, and pushing for appropriate levels of quality to maintain the overall integrity of the project.
• Own XBR metrics and reviews. Analyze program and project metrics to discover trends and future resource allocation.
• Manage a team of Product Managers, and Program Managers.
About the team
The ORC organization keeps our customers and partners safe, protects associates, and ensures legal and regulatory compliance for Amazon. GSRC is the operational arm of ORC. GSRC partners with worldwide program teams to classify products and ensure Amazon’s product listings follow regulatory and legal compliance guidelines. GSRC supports regulatory compliance requirements for Amazon’s worldwide programs such as Dangerous Goods, Global Trade Services, Food Safety and Extended Producer Responsibility, Transport Risk Compliance and Environment Assurance Program. GSRC has offices across several locations such as India, China, Poland, Romania, Netherlands, Jordan, Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
- 12+ years of product or program management, product marketing, business development or technology experience
- 6+ years of team management experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience authoring effective narratives such as business requirements, PRFAQs, XBRs, operating plans, 3-year plans/strategy documents
- Experience in defining input and output metrics and measuring progress periodically
- Experience in driving product adoption
- Experience representing and advocating for a variety of stakeholders during executive-level prioritization and planning
- Master's degree or equivalent in domains such as Engineering, Mathematics, Statistics, Economics, Business Management.
- Experience working directly with Engineers and Scientists on product enhancements
- Experience working on ML / AI related domains
- Knowledge of SQL, Python
- Experience in using analytical tools, such as Tableau, QuickSight