Senior Manager - Physical Security Operations

Join our team at SVB Global Services India LLP hereinafter referred to as First Citizens India– an organization that has built a legacy of strength, stability and long-term thinking that has spanned generations. Our parent company, First Citizens BancShares, Inc. is a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500™.

Situated in the vibrant city of Bengaluru, we play a crucial role in driving the success of our parent company and its subsidiaries.

At First Citizens India, our team brings together diverse backgrounds and rich experiences to deliver excellence across key business functions. Our commitment to innovation and collaboration makes us the preferred partner in navigating the dynamic and fast-growing digital landscape.  We believe in diverse, equitable and inclusive working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.

About the Job:

We are seeking an experienced and strategic leader to head our Physical Security & GSOC. The successful candidate will be responsible for developing, implementing, and maintaining a comprehensive physical security and risk monitoring program to protect our employees, assets, and operations. This includes identifying and mitigating potential security risks, ensuring compliance with regulatory requirements, and collaborating with various stakeholders to maintain a secure and resilient environment.

Key Responsibilities:

Physical Security:

• Develop and implement a physical security strategy aligned with the company's overall risk management framework, policies and procedures

  
  

• Oversee the design, installation, and maintenance & monitoring of physical security systems, including access control, CCTV, and intrusion detection and Incident Response

  
  

• Conduct regular security risk assessments and audits to identify vulnerabilities and implement mitigation measures

  
  

Risk Monitoring:

• Develop and maintain a risk monitoring framework to identify, assess, and mitigate potential security risks.

  
  

• Collaborate with internal stakeholders to identify and assess potential risks, and implement mitigation measures.

  
  

• Stay up-to-date with emerging threats and trends, and adjust the risk monitoring framework accordingly.

  
  

Compliance and Regulatory Management:

• Ensure compliance with relevant laws, regulations, and industry standards related to physical security and risk monitoring.

  
  

• Collaborate with internal Collaborate with internal audit and compliance teams to ensure effective risk management and security practices

  
  

Incident Response and Crisis Management:

• Develop and implement incident response and crisis management plans to respond to security incidents

  
  

• Collaborate with internal stakeholders to respond to and manage security incidents.

  
  

Budgeting and Resource Management:

• Manage the physical security operation budget, ensuring effective allocation of resources.

  
  

• Oversee the selection, training, and management of security personnel.

  
  

Stakeholder Management:

• Collaborate with internal stakeholders, including business leaders, facilities management, and IT

  
  

• Communicate physical security and risk monitoring strategies and initiatives to stakeholders

  
  

• Build professional relationship with external partners, including law enforcement and regulatory agencies

  
  

What You’ll Bring:

• 10+ years of experience in physical security, risk management, preferably in financial services Industry

  
  

• Proven track record of developing and implementing comprehensive physical security and risk monitoring programs.

  
  

• Strong understanding of security risks and threats in the financial services industry.

  
  

• Experience in setting up and managing the Global Security Operating Center ( GSOC)

  
  

• Excellent leadership, communication, interpersonal and project management skills.

  
  

• Relevant professional certifications (e.g., CPP, PSP, CRISC, CISM, CISSP)

  
  

• Shift timing 2pm to 11pm IST

  
  

Education:

• Education (e.g., Bachelor's degree in Security Management, Risk Management, or related field).

  
  

• Certification in Milestone and C-Cure ( Preferred) -Ability to think strategically and make informed decisions.

  
  

Good to Have:

• Advanced degree (e.g., MBA, MS).

  
  

• Experience with risk management frameworks (e.g., COSO, ISO 31000).

  
  

• Familiarity with regulatory requirements (e.g., GDPR, CCPA).

  
  

Equal Employment Opportunity

SVB Global Services India LLP hereinafter referred to as First Citizens India is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive, equitable and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy covers all employment processes such as recruitment, hiring, compensation, benefits, promotions, learning opportunities, and other applicable employment terms for all qualified applicants and employees.