Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Senior Manager Information Systems - Database Operations
What you will do
Let’s do this. Let’s change the world. In this vital role you will responsible for leading and overseeing the day-to-day operations for the organization's global database infrastructure. This role would ensure high availability, performance, and security by managing a team of database engineers, developing operational strategies, and implementing continuous improvement initiatives while maintaining alignment with business objectives in a sophisticated and constantly evolving technology landscape.
The ideal candidate will have a consistent record of leadership in technology-driven database environments and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a good background in database operational support, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, develop a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an onsite role based in Hyderabad.
Roles & Responsibilities:
Lead and develop a successful team of database engineers through recruitment, performance management, and career development
Establish and maintain operational metrics, SLAs, and performance standards
Monitor and lead enterprise database infrastructure
Lead incident response and problem management for critical database issues
Lead all aspects of implementation and maintenance of database security policies and patching procedures
Responsible for the 24/7 operations aspects of Database operations at all Amgen locations and Optimize resource allocation and shift coverage.
Ensure database compliance with regulatory and security requirements
Generate regular reports on database performance, availability, and incident analysis
Deliver continuous improvement initiatives in database operations
Partner with business collaborators to understand and support organizational needs
What we expect of you
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
Master’s degree and 8 to 10 years of experience in Database Operations, with at least 3 years in management OR
Bachelor’s degree and 10 to 14 years of in Database Operations, with at least 4 years in management OR
Diploma and 14 to 18 years of experience in Database Operations, with at least 5 years in management
Deep understanding of database technologies primarily Oracle and SQL Server with some PostGreSQL and MySQL databases, database security concepts as well as the underlying server and storage technologies
Knowledge of database monitoring and management systems
Experience with service level management and operational metrics
Solid background in database operations strategy and planning
Experience with cloud platforms (AWS, Azure, or Google Cloud)
Understanding of ITIL frameworks and standard methodologies
Knowledge of database automation tools and practices
Preferred Qualifications:
Understanding of ITIL frameworks and standard methodologies
DevOps, S/W development and scripting
Experience with SAN and NAS storage
Professional Certifications:
Management certifications (PMP, ITIL) (preferred)
Database certifications (OCP, MCP) for technical credibility (preferred)
Soft Skills:
Critical thinking and planning
Strong decision-making abilities
Excellence in collaborator management
Outstanding communication skills
Team building and development
Change management expertise
Crisis management capabilities
Strong presentation and public speaking skills
Shift Information: This position is an onsite role and may require working during later hours to align with business hours. Candidates must be willing and able to work outside of standard hours as required to meet business needs.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.