Job Description
Senior Manager-Infrastructure Engineer
The Opportunity
Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.
Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.
Role Overview
An Infrastructure Engineer is responsible for designing, implementing, managing, and supporting the infrastructure that enables an organization's IT systems and services to run smoothly. This includes working with hardware, networking, virtualization, cloud environments, and security systems to ensure the organization's IT infrastructure is efficient, reliable, and scalable. Infrastructure engineers often work closely with software engineers, IT support teams, and system administrators to optimize performance, mitigate risks, and deliver high-quality services to end-users.
What will you do in this role:
Manage the design, procurement, installation, upgrading, operation, control, maintenance, and effective use of specific technology services.
Follow standard approaches and established design patterns to create new designs for complex systems or system components. Apply agreed standards and tools to achieve a well-engineered result.
Identify alternative design options and seek guidance when deviating from established design patterns. Align solutions with enterprise and solution architecture standards (including security) including contributing to improvement of the standards.
Collaborate with practitioners to drive adoption of the Technology Engineering practice roadmap within the products where you work.
Coach and mentor junior engineers to mature their practice and create a pipeline of community leadership talent.
Lead conversations with stakeholders around their requirements and demands.
Work within a matrix organizational structure, reporting to both the functional manager and the Product manager.
Participate in Product planning, execution, and delivery, ensuring alignment with Product goals.
On call shift to support for WAN/LAN/Wireless teams - rotational shift in follow the sun model roughly once in 6 weeks 05.30am – 01.30pm
What should you have:
Bachelor’s degree in information technology, Computer Science or any Technology stream.
7+ years of hands-on experience with supporting and designing global networks
Expert knowledge of routing protocols (BGP, OSPF, EIGRP).
Advanced knowledge of SD-WAN solutions (Velocloud, Viptela).
Advance knowledge in TCP/IP protocol stacks.
Good understanding of Cloud and Security solutions (AWS, Azure, Google Cloud, SASE).
Networking: Understanding of virtual networks, VPNs, and firewalls.
Operating Systems: Knowledge of Windows and Linux operating systems.
Scripting and Automation: Experience with infrastructure automation and management tools (Ansible, Terraform).
DevOps practices: Experience with Git, infrastructure as code (IaC), observability, and continuous integration/continuous deployment (CI/CD)
Security Best Practices: Experience with IT security practices and compliance.
Problem-Solving: Ability to diagnose and resolve complex distributed system issues.
Product and customer-centric approach.
Good knowledge of LAN, Wireless technologies.
Experience with Python is a nice to have.
Demonstrate both tactical as well as strategic thinking.
Excellent communication and interpersonal skills.
Ability to work in a high-pressure dynamic environment and independently prioritize work.
Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.
Who we are:
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for:
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.
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Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
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