Senior Manager Global Procurement – Technology Enablement

ABOUT AMGEN

If you feel like you are part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.   

ABOUT THE ROLE

Role Description:

Let’s do this. Let’s change the world.  The Senior Manager Global Procurement – Technology Enablement Lead  is responsible for driving technology implementation and integration initiatives across the Procurement organization. This includes end-to-end execution of new systems/technologies, as well as ongoing deployment, management, and monitoring of mature technologies & capabilities. It is expected that this role oversees a team of systems specialists / support resources and manages team collaboration and capacity. The primary remit of this role will be to ensure the successful execution of Procurement systems based on identified business requirements and organization priorities. This position will be located in Hyderabad, India and work collaboratively with several in-country and global stakeholders to successfully execute work.

Roles & Responsibilities:

Systems Implementation and Integration Projects

• Drive the design, development, and execution of procurement system integration projects (based on digital priorities), with internal and external stakeholders.
• Manage multi-year systems implementation plan based on Digital roadmap. Ensure execution roadmap is clear, sequenced appropriately and realistic.
• Monitor and support the run state for mature technology capabilities and systems
• Oversee integration activities between new and existing systems, includes oversight and execution of system upgrades as needed.
• Manage project timelines, finances, and activities, ensuring that projects are delivered on schedule and within scope.
• Assess potential risks related to system integration and implementation, such as data security, compliance, or vendor reliability. Coordinate with compliance/policy roles as needed.

Internal and External Stakeholder Engagement

• Closely collaborate with internal stakeholders to understand business requirements/needs and translate them into effective system solutions that simplify and improve the user experience.
• Drive day-to-day engagement with external parties & Managed Service Provider to ensure success of implementation.
• Facilitate evaluation sessions to ensure suppliers have the systems capabilities required to be compatible with company’s technologies. 
• Measure performance (KPIs, processing times, etc.) and collaborate with suppliers to resolve key technical issues.
• Liaise with Technology to ensure product roadmap for key technologies are incorporated into future release schedules.

Continuous Improvement

• Participate in the procurement systems governance model and escalate to lead as appropriate.
• Evaluate existing processes, identify opportunities for improvement, and oversee execution of continuous enhancements.
• Identify opportunities to leverage new features or upgrades that can enhance efficiency and functionality of systems.

Hypercare Execution

• Closely coordinate with cross-functional partners on execution of hyper care activities. Support will focus on system updates as result of end user insights (i.e., feedback loop).
• Ensure best practices are applied and adopted to optimize user engagement and effectiveness of systems.
• Maintain comprehensive documentation of system integration and implementation processes, configurations, and best practices.

Must Have Skills

• Advanced knowledge of procurement technologies and systems
• Proven expertise in systems integration, implementation, and project management
• Strong knowledge of procurement upstream and downstream processes and demonstrated ability to collaborate to identify and deliver integration and efficiencies
• Proven track record of leading technology projects
• Experience with leading business stakeholders through technological and system change
• Strong oral and written communication skills

Soft Skills

• Ability to work effectively with global, virtual teams
• Ability to navigate ambiguity
• Strong verbal and written communication skills
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals

Basic Qualifications:

• B.S./B.A in Information Technology, Business Administration, or a related field
• Minimum of 6-8 years of business experience
• Minimum of 4-6 years of procurement technology experience
• Minimum of 1 year Pharmaceutical Procurement experience
• Advanced knowledge of procurement technologies and systems

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.