Senior Manager - CPO Change & Innovation

Job Description

Title                 Senior Manager - CPO Change & Innovation

Department      CPO Change & Innovation

Location          Gurgaon, India

Reports To       Associate Director - Change Oversight & Analysis

Level                6

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our CPO Change & Innovation team and feel like you’re part of something bigger.

About your team

Our CPO Change and Innovation team is a centralised global team supporting the Chief People Officer in driving change and innovation within CPO. This includes ensuring we prioritise the right initiatives to drive forward our people strategy and meet the needs of Fidelity’s global businesses, and working closely with a broad range of solution providers including Technology, Business Change, and Process Simplification teams to ensure initiatives are successfully implemented and embedded. These can include global programmes that enhance the employee experience, drive diversity and inclusion and develop our culture, as well as regulatory initiatives, operational transformation programmes, and small scale enhancements that improve the way we operate.

About your role
As a CPO Change Manager you will be required to work with people across CPO and beyond to provide change analysis, change management and project management support across a variety of change initiatives in the CPO portfolio. A key focus in the next 12 months will be coordinating the delivery of effective communications and engagement activities within our Payroll Transformation programme.

Your key responsibilities will be:

• Managing the delivery of CPO led business, operational and continuous improvement change initiatives.
• Providing change analysis support on a variety of CPO change initiatives, whilst ensuring alignment of changes to the CPO goals and priorities.
• Coordinating the delivery of communication and engagement workstreams within larger transformation programmes, through effective collaboration across teams and regions.
• Conducting change impact assessments and supporting the triage process for all new ideas raised across CPO, to ensure the highest value outcomes are identified, prioritised and delivered.
• Facilitating workshops on processes, data and system requirements with working groups across regions
• Collaborating and building relationships with our key stakeholders - CPO, Technology, Business Change & Process Simplification

About you

With experience in change and project management, analysis and agile ways of working, you’re the specialist we need. You have:

• Experience of providing change analysis and project management support on a wide variety of initiatives, ideally within an HR environment
• Excellent communication, documentation and presentation skills and able to work closely with internal customers at all levels
• Experience of working with stakeholders across regions to develop and gain agreement to adopt new functionality, processes or ways of working. Communicating changes effectively across wide stakeholder communities.
• Facilitated requirement workshops and demos with stakeholders across functions and regions
• ​Able to work independently and manage multiple change initiatives simultaneously.
• Experience in supporting agile delivery teams in backlog refinement, prioritisation and sprint management.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.