Senior Manager- Business Intelligence Senior Analyst

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. 

We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. 

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How will you do it?

JCI is looking for a highly skilled Business Intelligence Senior Specialist to join Order to Cash (OTC/O2C) Global Reporting team. The successful candidate will have extensive experience in data analysis, reporting, and business intelligence tools, with a particular focus on optimizing and enhancing our O2C reporting capabilities. You will collaborate with cross-functional teams to provide insights and drive data-driven decision-making.

• Data Analysis: Analyze and interpret data related to the O2C process, identifying trends, patterns, and opportunities for improvement.
• Reporting: Design, develop, and maintain dynamic reports and dashboards using BI tools (e.g., Power BI, or similar) to track key performance indicators (KPIs) related to the O2C cycle.
• Collaboration: Work closely with leadership, and operations teams to gather requirements, ensuring the development of relevant and impactful reporting solutions.
• ETL Development: Create and optimize ETL (Extract, Transform, Load) processes to ensure data accuracy and integrity across reports.
• Data Visualization: Build intuitive visualizations that effectively communicate key insights and facilitate decision-making for leadership.
• Quality Assurance: Conduct regular audits and validations of data and reporting processes to ensure accuracy and reliability.
• Documentation: Maintain clear documentation of data sources, reporting processes, and methodologies to ensure consistency and compliance.
• User Training: Provide training and support to end-users on BI tools, dashboards, and reporting methodologies.

What we look for?

• Bachelor’s degree in finance or a related field; Master’s degree preferred.
• 5+ years of experience in business intelligence, data analysis, or a similar role, with specific experience in Order to Cash processes preferred.
• Proficiency in BI & data tools (e.g., Power BI, EasyMorph, Excel).
• Strong SQL skills for data extraction and manipulation.
• Familiarity with data warehousing concepts and ETL processes.
• Excellent analytical and problem-solving abilities.
• Strong communication skills, with the ability to present complex data insights in a clear and impactful manner.
• Knowledge of O2C processes, financial metrics, and ERP systems (e.g., SAP, Oracle) is a plus. 

What we offer:

We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents

Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands