Company:MercerDescription:
Marsh is seeking candidates to join its operations organization for the following position based in the Mumbai, INDIA office
Designation: Senior Manager – Business Analysis
Location: Mumbai
What can you expect?
- Developing high quality business solutions in an agile context, that deliver valued business outcomes and facilitate informed decisions
- Building sustainable and repeatable capabilities that support delivery of the highest standards of service and execution
- Researching and monitoring the external landscape to identify developments and translate them into operational implications for the company (e.g. regulations impacting business operations, documentation standards and change management methodologies)
- Driving optimization of operating models across Marsh, align them to best practices and realize benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
- Supporting and designing global solutions for business problems
- Identifying areas of improvement within the business processes, systems and user experience
- Managing global stakeholders and project teams in a robust manner & drive proposed change
- Building capabilities in business solution architecture and to enhance own & and team’s expertise
What is in it for you?
- Holidays (As Per the location)
- Shared Transport (Provided the address falls in service zone)
We will count on you to:
- Serve as the source of knowledge concerning business processes, best practices and documentation standards
- Lead workshops to identify problems, understand impact and help design global solutions
- Build and articulate frameworks and methodologies that can also be self-administered by local teams
- Partner with local teams to understand nuances, drive change management and enable adoption of global solutions
- Drive standardization of processes, operating model and user experience across business solutions
- Take accountability for designing solutions, establishing the business case and obtaining buy-in
- Build strong working relationships and support design of the business function
- Help communicate best practices and changes to stakeholders at middle management level
What you need to have:
- 5 – 8 years of experience as a Business Analyst or Process Consultant
- Experience as team member in process blueprinting, digital transformation in a global setup
- Experience in design/ implementation of automation solutions
- Familiarity with Agile, Six Sigma and Lean principles preferred
- Insurance or Financial Industry experience preferred
- Experience in business process modelling preferred
- Excellent problem-solving and analytical skills
- Fluent in English orally and in writing
- Experience working with global stakeholders and cultures
- MBA from a premier business school
Education:
Eligibility:
- Minimum 8-10 Years’ experience overall
- Minimum 12 months experience as Senior Specialist / Lead Specialist
- Should have at least “On-Track” or equivalent rating in last appraisal.
- Should not be under any Performance Counselling Plan or had any official Disciplinary action within the last 3 months.
- Should not have applied for any other IJP within MMGS within the last 3 months.
What makes you stand out?
- Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums
- Insurance domain knowledge
- Ability to communicate with all levels in the firm and outside of the firm
- Demonstrated ability to facilitate large groups across multiple disciplines
- An inquisitive mind that is not afraid to question current ways of thinking
- Coming up with creative solutions to business problems
Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
