Senior IT Administrator (Remote)

At HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire and upskill amazing developer talent using our SaaS-based Developer Skills Platform. We pioneered and continue to lead the developer skills market. At HackerRank, we are passionate about our mission to 'Change the world to value skills over pedigree. 

We are looking for a Sr. IT Infrastructure Admin to lead the optimization and automation of our IT infrastructure. You’ll work closely with the security team to tackle AWS cloud challenges, ensure software and systems are running efficiently, and provide a reliable infrastructure that enhances the end-user experience. This role offers the unique opportunity to drive operational excellence through system automation, project leadership, and hands-on troubleshooting.

• Infrastructure Management: Lead the management, troubleshooting, and optimization of a predominantly macOS environment to ensure peak performance and security.
• Automation and Efficiency: Identify and automate routine IT tasks and workflows using tools like JAMF, BetterCloud, and scripting, focusing on improving efficiency and minimizing manual efforts.
• AWS Administration: Support and manage AWS infrastructure, handling IAM roles, S3 configurations, and collaborating with the security team to maintain a secure cloud environment.
• Tool Integration: Integrate new and existing IT tools  to enhance system interoperability and security.
• Project Leadership: Own and drive IT infrastructure projects from planning to completion, ensuring alignment with organizational goals and timely execution.
• Software Management: Oversee the installation, deployment, and management of enterprise software, maintaining up-to-date applications across all endpoints.
• Endpoint Security: Implement and maintain endpoint security practices for macOS devices, leveraging tools like JAMF and CrowdStrike to safeguard company data.
• User Support and Troubleshooting: Provide high-level support to end users, addressing technical challenges quickly to ensure seamless daily operations.

• Strong expertise in macOS management: Deep understanding of macOS environments and extensive experience in troubleshooting and managing macOS devices, especially using JAMF for security, updates, and configurations.
• Experience with AWS administration: At least 2-3 years of hands-on experience with AWS, including IAM, S3, and implementing security measures aligned with best practices.
• Proven automation and scripting abilities: Proficiency in Bash, Python, or similar scripting languages to automate and streamline IT workflows, focusing on efficiency and minimizing manual tasks.
• Significant experience in tool integration: Skilled in integrating IT tools, including OKTA, Netskope, and CrowdStrike, to ensure seamless functionality and enhanced security across systems.
• Strong project leadership skills: Ability to independently manage IT infrastructure projects from inception to completion, ensuring alignment with team goals and timely execution.
• Advanced troubleshooting capabilities: Demonstrated expertise in diagnosing and resolving complex IT issues across diverse technologies, maintaining optimal performance for end users.
• In-depth knowledge of endpoint security: Familiar with deploying and managing security protocols on macOS devices using tools like CrowdStrike to safeguard company data.
• Excellent communication and collaboration skills: Strong ability to work with cross-functional teams, communicate technical solutions effectively, and contribute to an environment of continuous improvement.

We have a full package of competitive benefits and perks which include:

• One-time home office set up stipend
• Monthly Remote Work Enablement Stipend
• Professional Development Reimbursement
• Wellbeing Benefits (Headspace, etc)
• Flexible paid time off, paid leave for new parents, and flexible work hours
• Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
• Employee stock options

HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with total funding of over $100 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,500+ companies across industries and 23M+ developers worldwide. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. We’re data-driven givers who take full ownership of our work and love delighting our customers!

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment on the basis of individual performance and qualification. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Notice to prospective HackerRank job applicants:
We’ve noticed fake accounts posing as HackerRank Recruiters on Linkedin and through text. These imposters trick you into paying them for jobs/providing credit check information.
Here’s how to spot the real deal:

• Our Recruiters use @hackerrank.com email addresses.
• We never ask for payment or credit check information to apply, interview, or work here. 

Thanks for your interest in HackerRank!