Senior IT Administrator (Remote)

This role is hybrid and requires you to work from the Bangalore office a few times a month.  It is crucial to note that this is not a DevOps role; rather, it centres on systems engineering with a strong component of AWS expertise.

At HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire and upskill amazing developer talent using our SaaS-based Developer Skills Platform. We pioneered and continue to lead the developer skills market. At HackerRank, we are passionate about our mission to 'Change the world to value skills over pedigree. 
We are seeking a Senior IT Admin, who will focus on optimizing our IT infrastructure with a strong emphasis on automation and improving day-to-day operations for end users.  This role is centered on managing and enhancing our IT systems and infrastructure to ensure high performance and reliability. It involves systems engineering with a strong focus on automation and improving user experience.

You will be working on:

Advanced IT Infrastructure Management:

• Manage and optimize IT systems supporting enterprise-level applications and infrastructure.
• Implement and maintain IT solutions to enhance system performance and reliability.

Identity Management and Integration:

• Manage the integration of identity management solutions, such as OKTA, with our systems to enhance security and user access.
• Provide expert troubleshooting for identity management and system access issues.

Operational Excellence and Automation:

• Utilize automation tools, such as Workato or BetterCloud, to create and manage automated workflows.
• Focus on improving end-user experience through efficient system management and automation.

Project Management and Trend Analysis:

• Manage IT projects from initiation through completion, ensuring timely and successful delivery.
• Identify trends in system performance and user behavior, and suggest and implement remediation strategies.

Collaboration and Communication:

• Communicate effectively with teams and stakeholders to ensure system integrity and performance.
• Collaborate with IT teams to align systems and processes, enhancing operational efficiency.

We are looking for:

• Strong skills in system management and troubleshooting across various technologies (e.g., OKTA, JAMF).
• Significant experience in IT systems engineering with a robust understanding of cloud services.
• Minimum of 5-8 years of experience as an IT engineer, including at least 3 years of hands-on experience managing IT systems.
• Excellent problem-solving abilities along with strong communication and collaborative skills.
• Proven experience with automation tools (e.g., Workato, BetterCloud) is desirable.
• Self-starter with demonstrated ability to manage IT projects effectively.
• Ability to identify trends and suggest remediation strategies to improve system performance and user experience.

Benefits & Perks:

We have a full package of competitive benefits and perks which include:

• One-time home office set up stipend
• Monthly Remote Work Enablement Stipend
• Professional Development Reimbursement
• Wellbeing Benefits (Headspace, etc)
• Flexible paid time off, paid leave for new parents, and flexible work hours
• Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
• Employee stock options

About HackerRank:

HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with total funding of over $100 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,500+ companies across industries and 23M+ developers worldwide. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. We’re data-driven givers who take full ownership of our work and love delighting our customers!

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment on the basis of individual performance and qualification. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Notice to prospective HackerRank job applicants:
We’ve noticed fake accounts posing as HackerRank Recruiters on Linkedin and through text. These imposters trick you into paying them for jobs/providing credit check information.
Here’s how to spot the real deal:

• Our Recruiters use @hackerrank.com email addresses.
• We never ask for payment or credit check information to apply, interview, or work here. 

Thanks for your interest in HackerRank!