Job Description
Company:MercerDescription:
The configuration analyst will
- Be responsible for implementing Darwin by configuring it to meet our Client requirements.
- Perform requirements analysis/gap analysis, identify requirement gaps
- Consult/support Business Analyst/Consultant to finalize client requirements and benefit design by providing inputs on Darwin capability
- Support team in req understanding—preempt questions – follow best practice of using BDS evaluation checklist
- Create Work Packages with effort estimation and assign to the team
- Perform peer review and offer guidance on High complexity configuration
- Provide Just in time feedback to the team
- Ensure process compliance
- Ensure Unit Testing is performed before the task is assigned to QA
- Support in Client Acceptance Testing
- Be expected to share knowledge both on an ad-hoc basis with other team members or as part of a post project review. May be asked to knowledge sharing and buddy new team members after 6-12 months experience.
- Support team in understanding workarounds for complex scenarios
- Oversee pre-UAT, UAT and pre-live checks.
- Support the data load process – prepare team to test on live data
- Drive Project closure connects –with Data
- Manage Learning and best practices library for continuous process improvement on confluence
Duties & Responsibilities:
Darwin™ Knowledge
- Need to have solid understanding of benefits and how these are built on Darwin.
- Understand end-end benefit administration processes including interfacing on Darwin.
- Be able to perform simple/medium level complexity configuration tasks with no guidelines or supervision;
- Able to design, build and perform unit testing on medium outbound and inbound interface (EG: Payroll report for a Client, provider report for a Client)
- Perform peer review and offer guidance on Simple complexity configuration to other configuration specialists
- Configure and schedule standard provider reports, perform simple branding and other simple-medium tasks as defined in the ‘Darwin Core Skills’ matrix
Software Development Life Cycle internal process
- Perform unit testing of all configuration assigned in due time
- Accountable for all assigned project’s work packages being progressed towards the Kanban Board in project timelines
- Actively supports the UAT phase of a project to ensure successful completion under the guidance of a more senior team member
Communication
- Input in meetings: Produces clear actions/minutes from meetings and circulates accordingly (where required)
Growth/Development
- New topics: be able to perform research of any work related topics for projects or meetings using internal tools
- Seeks out opportunities for self to be assigned to different projects to demonstrate and develop new and existing skills
- Seeks development by reaching to a mentor or colleagues who can provide advice, direction and share insights on various parts of the projects you are assigned
- Actively attend team trainings: Service Delivery Specific Trainings, Darwin™ related knowledge session, Technology product updates
- Prove responsibility for own development: keep objectives tracker updated, ask 360 feedback from colleagues as agreed with line manager, keep Darwin skills tracker updated, identify new areas to develop
Skills Required:
- Excellent verbal and written communication skills in English
- An eye for detail – good logical and numerical reasoning
- Fast learner with the ability to pick up new tasks quickly
Domain
- Sound understanding of Health benefits and end-end benefit administration processes including interfacing on Darwin
Process/Project Management
- Sound knowledge of SDLC/STLC concepts
- Knowledge of Workflow tools(preferably Jira)/Defect Management/RCA
- Understanding of Agile Environment using Kanban Methodology
Added Advantage
- Basic HTML skills
- Good data manipulation skills in Excel
Behavioral Competencies:
Competencies
Expected Proficiency Level
Basic
Intermediate
Advanced
Client Focus
Education:
- B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream
Eligibility:
- Minimum 5 years work experience
Job Details
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Job Location
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India
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Company Industry
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Other Business Support Services
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Company Type
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Unspecified
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Employment Type
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Unspecified
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Monthly Salary Range
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Unspecified
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Number of Vacancies
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Unspecified