Senior Facility Executive - Soft Services

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

• Managing end to end of site operations independently, including      Housekeeping, Equipment’s, Ensure Quality in all areas of work and deliver value for money services. Ensures employees/ Client Expectations
• Coordinates the maintenance of facility, building and equipment, as appropriate, to ensure optimum functionality, identifies assesses, negotiation as necessary, and resolves building maintenance and usage problems.
• Assist in the upKeep and preventive maintenance of  assigned facilities, assist in coordinating custodial and maintenance functions.
• Manage day to day site operations and manpower allocations.
• Assume full responsibility for management of soft services against contracted scope of work.
• Attend the complaints or special requests of employees & Clients.
• Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded.
• Taking a facility round & checking for faults or damage and arranging repairs.
• Development of a soft service improvement plan for each service. Assist in maintaining building security, report security problems to appropriate authority.
• Coordination of site events ( festivals and special events needs)
• Day to day supervision of the janitorial teams.
• Ensure that all costs and expenditure are within the budget levels.
• Oversee day to day running of site soft service in respect of scheduling, cleaning, consumables procurement & housekeeping.
• Comply with company and statutory regulation relating to safe systems of work, health and safety, hygiene, cleanliness.
• Kind and customer relation and satisfaction.
• Plan and implement training programs for department staff.
• Analyse,  develop & design solutions to reporting requests.
• Evaluate and maintain help desk software, oversee preparation and distribution of system updates.
• Monitor budget, review and approve purchase orders.
• Oversea activities of contractors. Vendor personal & suppliers, monitor contracts for compliance & control costs, monitor journal expenditures of the unit, perform quality control inspection to ensure adherence to contract  specifications & standards.
• Serve as liaison between facility manager and vendor staff, recommends correction of deficiencies, coordinate remodelling activities, as appropriate to the position.
• Schedule space usage controls key issuance and building security, prepares Calendars & maintains records.
• Oversees events held at the facility, interacts with caterers or auxiliary staff as appropriate to the specific event.
• Prepares schedule and periodic reports of facility usage, maintenance and   conditions. 
• Maintain and order equipment and supplies for facility operations.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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