Senior Export Documentation Coordinator

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If you’re looking for a challenge and meaningful role, you’re in the right place.

About You and this role

As an Senior Export Documentation Coordinator, you will manage and coordinate all export documentation activities for the Road, Rail, & Bulk Marine exports for Dow Europe. You will be responsible for preparing and managing various export documents, overseeing work processes, and ensuring accurate tracking and reporting. The role requires great attention to detail and meticulous following of instructions to ensure compliance with international and regional trade regulations and company policies. You will be the first escalation point within the Export Documentation Team and handle complex documentation packages and develop work processes for new countries and/or regulations.

Responsibilities:

• Coordinate and prepare export document packages, including delivery notes, ATR, BLs, sales contracts, certificates, invoices, letters of credit, and more.

  
  

• Oversee the export documentation process for road, rail, and marine transport, ensuring timely completion (SLA 48 hours).

  
  

• Perform quality control, print, scan, and archive documentation packages as per regional requirements.

  
  

• Manage courier services for export documentation to customs, focusing on service, quality, and costs.

  
  

• Ensure all documents comply with international trade regulations and customs requirements.

  
  

• Maintain business continuity plans and accurate records of export documentation activities.

  
  

• Handle complex documentation packages, act as the first escalation point, and participate in improvement projects for export documentation tools and processes.

  
  

Qualifications

• Required education: Associate degree

  
  

• Experience: +5 years of experience.

  
  

• Preferred: Local language skills being Dutch 

  
  

• Required: English C1

  
  

• Required: Experience with Export Documentation Packages aligned with European Regulations

  
  

Your Skills

• Strong organizational skills and attention to detail

  
  

• Ability to work quickly & precisely

  
  

• Effective communication skills

  
  

• Time management including ability to multi-task and prioritize

  
  

• Understanding customer needs

  
  

Additional notes

• Logistics affinity, preferably for Road, Rail and/or Bulk Marine

  
  

• Technical proficiency in use of SAP Enterprise Resource Planning (ERP)

  
  

• Proactive Problem Solving

  
  

• Detail-Oriented

  
  

• Stress Management

  
  

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.