Senior Executive Facilities

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties and Responsibilities:

Operations Management:

• Oversee and manage all operational aspects of the site, including facility maintenance, security, and tenant services.
• Implement and enforce standard operating procedures and best practices to optimize site efficiency and effectiveness.
• Regularly inspect the site to identify maintenance needs, safety hazards, and areas for improvement.

Client and Stakeholder Management:

• Build and maintain strong relationships with tenants, vendors, and other stakeholders to ensure client satisfaction.
• Act as the primary point of contact for all client inquiries, concerns, and requests, responding promptly and effectively.
• Collaborate closely with clients to understand their needs and expectations, and ensure those needs are met or exceeded.

Team Leadership:

• Recruit, train, develop, and manage a team of on-site personnel, including custodial staff, security personnel, and maintenance technicians.
• Set clear performance expectations, provide regular feedback, and conduct performance reviews.
• Foster a positive and inclusive work environment, promoting teamwork, collaboration, and continuous improvement.

Budgeting and Financial Management:

• Develop and manage the site budget, ensuring compliance with financial guidelines and targets.
• Identify opportunities to reduce costs, increase efficiencies, and optimize resources.
• Review and approve invoices and expenses related to site operations.

Compliance and Safety:

• Ensure compliance with all applicable local, state, and federal regulations, including health and safety standards.
• Develop and implement emergency response plans and procedures, coordinating with appropriate authorities as necessary.
• Conduct regular safety inspections and manage corrective actions to maintain a safe and secure site environment.

Qualifications and Skills:

• Bachelor's degree in Facility Management, Business Administration, or related field preferred.
• Proven experience in operations management, preferably in a similar role.
• Strong leadership and people management skills, with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, capable of building and maintaining strong relationships with clients and stakeholders.
• Knowledge of facility management principles and best practices.
• Familiarity with relevant regulations and compliance standards.
• Proficient in using computerized maintenance management systems (CMMS) and other relevant software.
• Strong problem-solving, decision-making, and organizational skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.