Senior Executive - Customer Service

Role: Senior Executive - Customer Service

About the company:

Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close cooperation with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries. Siemens believes that profits and dividends have value only if they are achieved under humane and safe working conditions. We are committed to strive towards achieving a culture of Zero Harm based on six guiding elements of our Environment, Health and Safety (EHS) Management system*. Siemens EHS Management System: Six Guiding elements 1) Leadership & Commitment 2) Risk & Opportunity Management 3) Preventive Actions 4) Contractor Management 5) Training 6) Continual Improvement.

About the job

Location - Nagpur

Change the future with us.

• Responsible for execution of Field Service calls, Annual Maintenance Contracts, retrofit, Repairs in Region.
• Timely closure of Service calls, first time right , improve customer satisfaction.
• Plan and visit customers to meet and support as requirements of customers.

Use Your Skills To Move The World Forward

• Diploma/ Degree in electrical/electronics engineering
• 5-10 years of experience in field of Machine tools
• Knowledge about commissioning & trouble shooting of Sinumerik controls, Systems, Drives and motors is necessary
• Willing for extensive travelling on short notice

Why Siemens? Craft Tomorrow with Us!

At Siemens, you'll be part of a global team impacting entire cities, countries, and the shape of things to come. We're dedicated to equality and encourage applications that reflect the diversity of the communities we work in. Join us and bring your curiosity, creativity, and passion to help us craft tomorrow.

Are you ready to shape the future? Apply now and become a key player in our mission to drive the digital transformation in industrial automation Siemens Digital Industries!