Senior enterprise technology engineer

Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

About the role
We are looking for passionate and experienced voice engineer experienced in supporting large scale enterpriseMicrosoftTeamsenvironments. Experience with Azure Active Directory (AD) GroupsandMicrosoft (M365) GroupsandMicrosoft Teams third-party app integration. Knowledge of existing and emerging Microsoft 365 technologies. Knowledge of telecommunications technologies and have aworkingknowledge of Microsoft 365 PowerShell scripting. Technicalexpertisein the maintenance, and supportoftheenterpriseMicrosoftTeamsenvironments.

What you will deliver

• A robust background in voice systems operations, including experience with legacy PBX systems, Cisco Call Manager, with a specific emphasis on transitioning to MS Teams solutions. You possess a highly developed understanding of the intricacies involved in integrating and migrating these systems.
  
• Extensiveknowledge of network principles and how they interactwith voice solutions, ensuring flawless communication across platforms.
  
• Proven real-world experience in modern voice communication strategies, design, and deployment, ensuring compatibility and scalability with enterprise-level demands.
  
• Practical experience with interoperability between various voice systems, ensuring smooth transitions during upgrades or system changes.
  
• Solid knowledge of security protocols and standard methodologies related tovoicecommunication, ensuring that all voice transmissions are secure and stays in sync with enterprise and regulatory standards.
  
• Familiarity with automation frameworks, especially those relevant tovoicecommunication solutions, ensuring optimal performance and resource utilization.
  

What you will need to be successful (experience and qualifications)

Technical skills we need from you

• Provide technicalexpertiseinsupportoftheenterpriseMicrosoftTeams environment.
  
• Configure and manageTeamsphoneConfigure and maintain Meetings, App, Messaging, Live Events, Meeting, Voice and Calling Policies
  
• ConfigureandmaintainTeams Auto Attendants and Call Queues
  
• ConfigureandmaintainTeams Direct Routing
  
• Configureandmaintain Session Border Controllers & Gateways (AudioCodes & Ribbon devices)
  
• Monitor the services and lead in troubleshooting incidents.
  
• Identify and resolve issues, improve system functionality, effective incident, change, and proactive problem management.
  

About bp
bp is a global energy business with a purpose to reimagine energy for people and our planet. We aimto be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. Wearecommitted to creating a diverse and inclusiveenvironment where everyone can thrive. Join bp and become part of the team building our future!

We will ensure that individuals with disabilities are provided reasonableaccommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to requestaccommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.