We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
What You Will Be Doing
- Build a team of Engineers focused on building and optimizing backend systems and data models that drive proactive support for customers.
- Oversee the data-driven infrastructure that can automatically push out fixes and updates based on customer demand.
- Build infrastructure to drive automated detection of reliability events in the field .
- Collaborate across the entire engineering organization, including remote teams, to define and implement strategies that integrate customer data insights into proactive customer support and product enhancement.
- Evangelize innovation and drive a shift-left approach to enable faster issue detection and resolution through data analytics.
- Work closely with stakeholders from Product, Engineering, and Customer Support to define, refine, and execute on strategies for proactive support based on customer data.
- Measure, refine, and scale efforts to ensure infrastructure and data models enable fast, scalable resolutions and insights.
- Mentor and provide technical direction to your team, fostering a culture of continuous learning, innovation, and operational excellence.
- Maintain visibility into the team's progress by defining and refining engineering quality metrics that align with business goals and customer success.
- Work with cross-functional teams to identify gaps in current processes and proactively suggest improvements.
Minimum Qualifications:
- Bachelor’s degree in Computer Science, Engineering, related field, or equivalent practical experience.
- 14+ years of experience in software engineering with a focus on systems, storage, networking, reliability or data analytics.
- 5+ years of experience in a leadership or management role within software engineering.
- Proven experience leading teams through complex technical challenges.
- Excellent project management and organizational skills, with a keen ability to prioritize and adapt under pressure.
- Strong interpersonal communication skills, capable of interacting effectively with both technical and non-technical stakeholders.
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
WHERE DIFFERENCES FUEL INNOVATION:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.
Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.
