Company:MarshDescription:
Marsh is seeking candidates for the following position based in the Mumbai office:
Senior Engineer - IT Product Support
What can you expect?
- This role is responsible to support execution and maintenance of production bots using Blue Prism RPA.
- This position offers a huge landscape to explore innovative technologies and apply individual’s skills.
- There are active projects with huge business benefits. Candidate will have opportunity to contribute and deliver great results.
- Troubleshooting capabilities for the issues to identify the root cause
- Ability to provide quick resolution for issues after go-live
- Working with the developers and operations teams during the UAT and roll-out
- Team which candidate will join is a sub team of larger team. This sub team is a new one, which should have 7-8 members having around 6 years of average experience.
What is in it for you?
- Huge landscape to learn new cutting-edge technologies and apply your skills
We will count on you to:
- Daily administration of the Blue Prism live environment (running processes, maintaining resource PCs, viewing logs etc)
- Case management, managing and allocating process workloads
- Managing and investigating exceptions (Business and System Exceptions)
- Basic Process Studio and Object Studio skills
- Solving issues that arise in the day to day running of Blue Prism processes and assisting in the provision of timely responses and solutions as required.
- Communicating with Blue Prism on software related issues, suggesting improvements and participating with other users in the Blue Prism community
- Blue Prism upgrades, deployment, maintenance and configuration management
- Have Good communication and presentation skills
- Ability to multitask and liaise with multiple stakeholders
- Ability to identify process improvement opportunities
- Adaptability to change
- Knowledge of processes & best practices within the team & industry
What you need to have:
- Minimum 1 years of RPA experience
- BE/ BTECH/ MCA/ M TECH
- Good knowledge of Blue Prism RPA, .Net, SQL Server 2012 and above
- Working knowledge on python/c# is an added advantage
What makes you stand out?
- More than one RPA tool experience
- Insurance and/or Employee benefits domain and experience
Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person
