Senior Engineer I

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

• Proven professional and technical experience in an enterprise cloud environment with a focus on operational delivery excellence and customer service
• You are self-motivated, inquisitive, and creative, with a passion for continuous improvement and excellent people skills
• Works well with cross-functional global and remote teams
• Demonstrated ability to learn new technologies, techniques, and tools quickly to meet our business requirements
• Comfortable working in a fast-paced, enterprise environment
• Possess customer obsession and proven empathy towards customers
• Performing ongoing refactoring of code, and delivering continuous improvement
• Developing deep understanding of integrations with other systems and platforms within the supported domains
• Manage your own time and work well both independently and as part of a team
• Bring a culture of innovation, ideas, and continuous improvement

Minimum Qualifications

• • • BS or MS degree in computer science, computer engineering, or other technical discipline or equivalent 3-4 years of work experience
    • 3 years’ experience working in Java and able to demonstrate good Java knowledge – Java 7 minimum and Java8 preferred
    • 3 years’ experience working in Pega / BPM and ability to manage infrastructure needs.
    • 10 years of experience in Linux and Shell scripting to write cron jobs.
    • Also well versed in certificate management with understanding of security standards.
    • Create, review, and update operational runbooks and Standard Operating Procedures
    • Perform provisioning of new environments and upgrade of the infrastructure components & Product application
    • Identify the needs and build tools to automate repeated operational tasks and reduce toil
    • Troubleshoot and resolve customers environment issues along with root cause analysis and blameless post-mortems