Senior Director, Delivery

Senior Director, Delivery

Are you passionate about the chance to bring your extensive Delivery experience to lead technology & Engineering teams through complex, full life cycle implementation in a world class company?  The Commercial Engineering team is looking to add a Senior Director, Delivery to a well-established global team.  This position requires someone who is passionate learner, an independent thinker, innovator, works collaboratively across multiple disciplines, and thinks strategically about delivering products and services to internal and external customers. This is a chance to get in and make an immediate impact bringing long strategic transformation transforming the way our teams work and deliver products and services to the internal and external customers.  Your work will be in the space of managing the financials, forecasting, resource model , delivery models and be accountable for delivering y world class and Thomson Reuters excelling solution for Commercial Engineering streams. As a Senior Director, Delivery, you will be responsible for multiple capabilities of different complexities working with other senior project leads to ensure the technical aspect of the program is delivered on time and within budget. 

About the Role

As a Senior Director, Delivery, you will: 

• Define Strategy: Establish the strategic direction for delivery operations, including setting long-term goals, defining product delivery models, and identifying opportunities for growth or improvement. Delivery model which helps to grow in more LEAN and Agile mindset and move on to DevOps methodology.
• Leadership and Team Management: Leading and managing teams responsible for the delivery of products or services. This involves hiring, training, coaching, mentoring and developing staff, as well as fostering a collaborative and high-performance culture.
• Customer Relationship Management: Building and maintaining strong relationships with internal Product Teams, understanding their needs, and ensuring that the delivery meets or exceeds their expectations.
• Alignment with Business Objectives: Ensuring that delivery strategies are aligned with the broader business objectives of the company, such as revenue targets, customer satisfaction goals, and Agile delivery methodology.
• Process Improvement: Continuously assessing and improving delivery processes to increase efficiency, reduce costs, and enhance quality. This may include implementing new technologies or methodologies.
• Stakeholder Communication: Communicating effectively with all stakeholders, including internal Product customers, team members, and senior management, to ensure transparency and buy-in for delivery strategies.
• Innovation: Encouraging innovation in service delivery methods to stay competitive and meet changing market demands
• Performance Metrics: Establishing and monitoring key performance indicators (KPIs) to assess the effectiveness of delivery operations and make data-driven decisions.
• Risk Management: Identifying potential risks to delivery timelines, budgets, or quality, and developing strategies to mitigate these risks.
• Financial Management: Overseeing the budget for delivery operations, including forecasting, resource allocation, and cost control.

About You

You’re a fit for the role of Senior Director, Delivery if you have:

Basic qualifications:

• Education: A bachelor's degree in business, management, computer science, engineering, or a related field. A master's degree, such as an MBA, a plus
• Experience: 10+ years’ experience in project management, program management, or a related field is essential.  This includes experience in a leadership role overseeing large teams and complex projects.
• Management Skills: Proven ability to manage and lead teams, including hiring, training, and performance management, is critical.
• Communication Skills: Strong verbal and written communication skills are necessary to effectively interact with all levels of the organization.
• Strategic Thinking: Ability to think strategically and to translate strategic goals into actionable plans.
• Program / Project Management: Coordinate management of multiple projects, align & optimize resources, manage stakeholders, and ensure that projects contribute toward the overall business goals and objectives.
• Problem-Solving Skills: Proficiency in identifying problems, analyzing potential solutions, and making decisions that align with the strategic goals of the organization.
• Technical Skills: An understanding of software development life cycles and Agile methodology.
• Certifications: Professional certifications such as Project Management Professional (PMP), Certified ScrumMaster (CSM), or other industry-specific certifications can be advantageous.

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

  
  

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

  
  

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

  
  

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

  
  

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

  
  

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

  
  

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.