Senior Deployment Engineer

Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.

Since its first launch, Katalon has experienced tremendous growth, serving more than 30,000 teams around the globe, many of which are in the Fortune Global 500, such as PwC, KPMG, Abbott, etc. Katalon is recognized as a top automation tool by prestigious review sites, such as G2, Gartner, Capterra, and IT Central Station. 

Job Summary

You will be a member of the Professional Services Deployment team. The critical scope includes working as a customer-facing deployment engineer responsible for directly supporting paid customer engagements; implementing Katalon's On-Premise Platform for customers; upgrading customer's existing On-Premise Platform environments; providing a direct conduit for troubleshooting and resolving issues in coordination with Katalon's platform teams; collaborating with the Katalon Platform product teams to architect, package, and deploy the Katalon Platform Products for customers in a variety of environments.

In addition to this responsibility, you will contribute to the deployment approach, architecture, and delivery mechanism of Katalon’s on-premise delivery of the Katalon Platform. You will work closely with our Development team to implement all necessary processes to keep our deployment efforts supporting the Katalon Platform deployment process highly automated, efficient, and secure.

• Build and maintain AWS cloud infrastructure architecture for the On-Premise solution - aligning the security, compliance, performance, and resilience requirements of the Katalon Platform deployments;
• Develop, test, and deploy Katalon Platform software packages for SaaS, On-Premise, and Hybrid customer implementations;
• Develop, test, and maintain the installation automation of the Katalon Platform, along with routine SaaS deployments of the Katalon Platform;
• Display a DevOps mindset with the “Automation-first, IaC-first” design approach as a critical characteristic of the Deployment Team;
• Support and coordinate with cross-functional teams to deploy the latest technologies to deliver the product to global customers;
• Deploy product updates, identify and resolve deployment issues, and assist in implementing integrations that meet customer requirements;
• Investigate and resolve technical issues related to deployments, target infrastructure, performance, and the security of the Katalon Platform.