Senior Data Integrity Specialist

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

JOB DESCRIPTION:

As a Data integrity specialist with a focus on CRM data, you will play a critical role in maintaining the accuracy and reliability of customer relationship management (CRM) databases, including platforms such as Salesforce, Marketo, Dynamics CRM. Your main responsibility will be to ensure that the data stored in these systems is up-to-date, consistent, and of high quality. Proficiency in Microsoft Excel is essential for this role. You will ensure the integrity of CRM data, which, in turn, supports effective decision-making, customer relationships, and business operations. Your attention to detail and data accuracy will contribute to the success of the organization's CRM initiatives.

• Regularly review and cleanse CRM data to identify and rectify inconsistencies, duplicates, and inaccuracies
• Collaborate with relevant teams to update and enrich CRM records with accurate and relevant information, using Zoom Info, D&B, Lists, etc.
• Maintain data quality standards and implement data governance best practices
• Accurately enter new data into systems, ensuring it adheres to established data standards
• Enable end-users and collaborators on data entry guidelines and procedures
• Verify and validate data entries to prevent errors and ensure consistency
• Perform routine data integrity checks and audits
• Assist in data migration projects, ensuring the smooth transfer of data from internal/external sources to CRM platforms
• Engage with cross-functional teams to integrate data from various sources into the CRM systems
• Generate reports and dashboards to analyze CRM data, identifying trends, patterns, and areas for improvement
• Provide insights and recommendations to improve data quality and drive better business decisions
• Develop and maintain documentation related to CRM data management processes and standard methodologies
• Use Microsoft Excel for data analysis, data cleansing, and report generation
• Proficiency in Excel functions and formulas to manipulate and analyze data efficiently
• Proactive and work or function with minimal direction

• Bachelor's degree or equivalent experience in a relevant field (e.g., IT, Business, or Data Management)
• Strong proficiency in MS Excel, including data analysis, formula creation, and data visualization
• Knowledge of data quality standard processes and data governance principles
• Good attention to detail along with focus on data accuracy
• Strong problem-solving and analytical skills
• Good communication and collaboration skills to work with multi-functional teams
• Familiarity with CRM systems, including Salesforce, Marketo, and Dynamics CRM is an added advantage
• Basic SQL knowledge and experience in data management is a plus.

• #L1-PT1

  
  

• Continuous professional development, product training, and career pathing
• Annual health check-ups, Car lease Program, and Tuition Reimbursement
• An inclusive company culture, an opportunity to join our Community Guilds
• Personal accident cover and Term life cover

Ready to #makeyourmark at Commvault? Apply now!

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.

For our Candidates to prioritize your security: 

Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment. 

If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.