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Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.


Learn more about our culture and how we make our employees happier through The Sprinklr Way.


Job DescriptionWhat Are Your Responsibilities
  • Work closely with business and technology leaders, Data Scientists, and Analysts to understand the requirements and develop data solutions in line with the business goals
  • Collaborate with data scientists and engineers to build best-in-class data architecture and pipelines to support analytics needs and define successful analytics outcomes
  • Ensure that best practices are embedded throughout the data pipeline and enhance existing processes that are critical for reporting, modeling, and ad-hoc analytics.
  • Solve complex data problems to deliver insights that drive positive business results
  • Create high-quality, certified data sources that analysts and data scientists will leverage to discover insights ultimately driving revenue, growth, and improving productivity
  • Develop and deliver communication and training to users of data assets including capabilities, standards, and Uphold best practices in data model development, including CI/CD, automated QA, test-driven development, and maintaining code repositories.
  • Lead code reviews with team to ensure that everyone is aligned with the approach and all use cases are
  • Develop dashboards that allow business and analyst stakeholders to self-serve answers to their questions
  • Collaborate with other IT team members on the integration of systems and reporting tools
  • Create and maintain architecture and systems documentation, including data dictionaries.
What Makes You Qualified
  • Bachelor’s degree in IT or related discipline or equivalent experience
  • 3 years minimum, 5 years preferred, of experience with data & analytics toolsets, including data engineering and data management platforms
  • Experience working with Cloud data warehouse solutions and other native Snowflake/ AWS data warehouse technologies
  • Experience with Airflow a plus
  • Previous experience working on a collaborative Agile delivery team
  • Solid understanding of data architecture, data engineering, data analysis, reporting, and basic understanding of data science techniques and workflows.
  • Demonstrated experience delivering high quality certified data sources as inputs to analytic solutions.
  • Proficient with data warehouse architecture and data pipelines (ELT/ETL, data modeling)
  • Database development experience using Snowflake and experience with relational and cloud database technologies
  • Expert with SQL and experience with at least one programming language (Python, JAVA, C++, Scala)
  • Strong knowledge of analytic tools such as PowerBI

Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 


We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 


We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 


EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 


Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.


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