Senior Business Systems Analyst

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

This is an exciting and dynamic position of Sr Business Systems Analyst in the MIS & Analytics Team.  The MIS & Analytics Team is responsible for enabling the GSG processes to operate at the most efficient and effective levels by establishing best in class MIS and analytics tools.

This position will primarily support the KYC / AML processes.

In this role you will:

·       Learn and understand the processes and systems used within the KYC / AML ecosystem

·       Investigate available data sources, provide recommendations for incremental data needs, and work with data owners on sourcing

·       Define and build appropriate metrics to evaluate the performance of the KYC / AML processes

·       Define and build Executive and process level dashboards providing visibility to process performance

·       Conduct insightful analysis that assists leadership on process enhancement opportunities

Minimum Qualifications

• Strong Analytical and Problem Solving Skills
• Comfort executing in a certain level of ambiguity
• Experience using current AMEX big data tools (Cornerstone, Hive, Yellowbrick, LUMI, etc)
• Experience creating dashboards (Tableau, PowerBI, Excel, etc)
• Ability to work independently as well as be a team player
• Ability to deconstruct processes and understand the data environment behind the process
• Strong communication skills – ability to translate complex subjects to the understanding level of the audience

Preferred Qualifications

• Working knowledge of KYC / AML requirements and processes
• Experience working with KYC / AML data sources

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.