Senior Business Support Specialist

Senior Business Support Specialist

Company:

Boeing India Private Limited

Overview

As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s diverse team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity.

Technology for today and tomorrow

The Boeing India Engineering & Technology Center (BIETC) is a 5500+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.

People-driven culture

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts – enabling every voice to be heard and every perspective to be respected.  No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing.

At Boeing, we are inclusive, diverse, and transformative.  

With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

Boeing Global Enterprise Services organization is responsible to lead, integrate and enable our Global Operations, providing high quality and agile services, driving operational excellence with local diverse teams and partners. As we continue to invest in our people, we are looking forward to strengthening our teams in India. 

Boeing Global Enterprise Services team is currently looking for Senior Business Support Specialist to join their team in Chennai, India. This team seeks a highly-skilled and motivated individual.

This is an individual contributor position in a growing global organization. The individual will partner with internal stakeholders and external suppliers to expand our service delivery model while ensuring service delivery excellence to all business partners.

The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements that span multiple time zones and may require travel, having international experience working with diverse groups and cultures will be an added advantage. The ability to multi task & deliver within timelines is essential. Practical knowledge of the Microsoft Office suite of tools is preferred. Special projects/assignments and support of Enterprise may also be required in this position. The candidate also will have strong communications skills & administrative acumen. He or she must be able to maintain positive relationships with leadership and all levels of the organization.

This position will be located at Chennai,India.

Position Responsibilities:

• Orienting the new joiners with Boeing India and BGES function
• Responsible for Employee services (Food, Events, trainings, soft services, Engg services, telecom services, Transport services)
• Maintaining excellent relationship with various Business Units (BU) & taking care of any related business requirements
• Coordinating with Land Lord to ensure smooth building operations
• Site takeover from Project team (de snagging/Handing over documents)
• Responsible for Asset management i.e. end to end life cycle of an asset until disposal & taking care of quarterly/annual physical verification of assets
• Responsible for complete Procure to Pay cycle (P2P) & coordinating with relevant business partners(s)
• Responsible for ensuring safety & security at workplace and implementation of Employee Health and Safety policies
• Ability to lead and manage small minor project works on-site
• Ability to collaborate with other functions like Global Real Estate/Finance/HR/Security etc as & when required
• Responsible for representing BIES for various audits like Quality/ISO/BCP including recertification(s)
• Sharing inputs on annual budget allocation & tracking planned vs actual spent along with proper reasoning of deviations (if any)
• Monitor emergency response procedures such as dialogic/call tree/ERT members
• Manage end to end site operations with special focus on driving value through service delivery improvements, cost saving initiatives etc
• Responsible for upkeep & maintenance of facility
• Responsible for managing outsourced manpower service provider
• Taking care of day to day administrative & facilities related tasks
• Manage end to end Corporate Credit Card lifecycle management with support from BSM
• Taking care of Special Infrastructure projects as & when required(labs/utility room etc)
• Responsible for Asset management ie end to end life cycle of an asset until disposal & taking care of quarterly/annual physical verification of assets
• Responsible for a safe & secure workplace for all in line with organizations EHS policy including managing site security deployment and Business Continuity Planning
• Sharing inputs on Departments annual budget allocation & tracking planned vs actual spent along with proper reasoning of deviations (if any)

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• A Bachelor’s degree or higher is required as a BASIC QUALIFICATION

• Data Analytical ability:  You will be undertaking Data Analysis wherein you will be collecting, cleaning, analyzing, and interpreting data to uncover insights and trends, ultimately informing data-driven decisions within our organization. 

  
  

• Skill set required:  Expertise in using tools like Tableau, Power BI, or similar software to create visually appealing and informative charts and dashboards. Excellent communication skills, both written and verbal, to effectively convey complex findings. Strong ability to analyze information, identify patterns, and draw meaningful conclusions. 

  
  
• Strong and Effective Communication
• Customer Focus
• Analytical Skills
• Global Business Support

Preferred Qualifications (Desired Skills/Experience):

Relevant experience in a similar role.

Typical Education & Experience:

• Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 13 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+12 years' related work experience).

Relocation:

This position does offer relocation within INDIA.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

This position offers relocation based on candidate eligibility.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (India)