About Liferay Liferay is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins. But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run! About You and this Role Liferay is looking for a Sr Business Analyst to join its Global Services team. As a Sr Business Analyst at Liferay, you will work closely with clients and internal Liferay teams to develop, design, and deliver cutting-edge custom solutions for our award-winning open source Digital Experience Platform. We’re looking for people who love open source, enjoy wearing multiple hats, and want to grow with a company that’s bursting at the seams. Key Objectives
Manage project requirements and provide status updates to key project stakeholders (client and internal)
Ability to independently drive requirements-gathering sessions or discovery sessions with the client and Liferay stakeholders
Elicit and clearly document business and systems requirements
Understand client verticals and their impact on project feature implementation
Independently seek requirements in the absence of other senior members of the team
Support and align efforts with the Liferay dev team to meet customer and business needs
Ability to prioritize sprint-level feature development work for the Liferay development team
Ability to breakdown features based on INVEST principles
Assess business process and system inefficiencies, and their impact on the Liferay solution getting delivered
Be able to independently present project details to non-tech stakeholders
Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project requirements and progress
Collaborate closely with developers and cross functional teams to implement the requirements, provide necessary guidance to testers during QA process, and to track progress on features under development
Ability to work with project EMs/PMs on distilling criteria in project sizing documents
Identify ways to increase adoption and customer satisfaction
Identify improvement opportunities (proactive and reactive) within the PMO and SDOPS spaces
Deep understanding of best practices in business analysis and quality
Ability to multitask, stay organized, and thrive in a fast-paced work environment
Ability to communicate complex business requirement concepts clearly and persuasively to diverse audiences
Envision and research emerging market trends to provide the best solutions to customers
Coverage
Expected (at times) to cover the responsibilities of a Mid-level Business Analyst.
