General Summary:
Provide and support Corporate Audio Visual Standard Solutions to enable Qualcomms business units to communicate successfully. Align AV solution standards and practices, in order to ensure that systems perform at the highest level of consistency providing an optimum audio visual experience for our customers/clients. Duties include budgeting, scheduling, and working with AV integrators to meet or exceed our customers AV requirements.
Executive level customer service skills with the innate sense of urgency, diplomacy and effective verbal communication skills is essential. Must be self-sufficient with excellent time management skills, and be able to provide detailed explanations on reported issues as well as be responsive to local office and IT management. Expert in root cause analysis troubleshooting/triage, support and end-users training on Microsoft Teams Room and associated audio visual systems.
Knowledge on Crestron,Extron,Biamp,MTR products ( Logitech )and graphical user interface experience, AV hardware/software.
Knowledge on audio/video signal test generators, laser levels, SPL meters and RTA equipment.
Experience with Autocad and Adobe Photoshop & Adobe Premiere Pro is a plus.
Support locally managed PA Systems events, Live streaming events, Production setup etc.
Bachelor's/Masters in Information Technology or equivalent
Overall 5-7+ Years of Experience working on AV Systesms
Minimum Qualifications:
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