Senior Associate -IT (Intune Engineer)

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture, and we offer fulfilling careers.

About Eurofins AME IT Service India

Eurofins AME IT Services India, EAITS is a fully owned subsidiary of Eurofins Scientific and functions as an Asian IT Delivery Center exclusively catering to Eurofins regional IT business needs. The IT services we deliver out of EAITS impacts the global network of Eurofins labs and services.

The primary focus at EAITS is to develop the next generation IT services ( Enterprise IT Infrastructure, Cloud transformation, InfoSec, DevOps/DevSecOps, etc.), plus management of LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile & B2B solutions for various Eurofins Laboratories regionally.

EAITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that our people are our assets and we ensure that all our staff are provided with great work environment, good benefits and challenging global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees.

Position Title : Senior Associate-IT (Intune Engineer)

Location : Bangalore

SUMMARY OF ROLE AND OBJECTIVES:
Following ITIL methodology, and utilising the existing Eurofins Policies, the mission of the position ‘Intune SME’ is to:
• Microsoft Intune operations and support.

ROLE & OBJECTIVES:

Intune SME / L2 roles and responsibilities - Experience – 6+ years in Intune operations.

• Responsible for installation/implementation and configuration of Profiles/ policies. Major role includes providing Solutions, Implementation, configuration and troubleshooting of various platforms. (Windows, Android & iOS)
• Intune Compliance and configuration profiles (Policies) for all the platforms (Windows10, Android & iOS)
• PowerShell scripts for creating policies and pushing them via Intune.
• Windows 10 update Rings and Windows 10 features updates.
• Application packaging and deploying via Intune.
• Windows 10 Autopilot via Intune
• Bitlocker Encryption through Intune.
• Security Baseline policy deployment
• Intune Deployment Profiles. (Azure AD Join & Hybrid Join)
• Azure AD Users and Groups
• Creating technical Documentation for new or existing services and Report creation.
• Intune Tenant Administration
• End-Points Life cycle management like feature update, upgrades etc.
• Assisting in design and implementation of the IT infrastructure, troubleshooting and provide solutions for problems and conflicts.
• Azure AD Password policies.
• Application Delivery infrastructure design and deployment for Windows 10, Android, iOS.
•  Maintain an awareness of current developments in Digital Workplace and conduct research and development of new technologies.
• Provide advice, both reactively and pro-actively, to customers, projects and colleagues. Coordinate project activities across customer, vendor and teams (Cloud, Server, Network etc).
• Intune Troubleshooting
• Intune Reports & Endpoint analytics
• Microsoft Defender
• Coordinating service set up in the customer environment.
• Configuration of Windows Autopilot, deployment of OS upgrades and application along with MDM, MAM policies
• Manage, maintain, support, troubleshoot and optimize mobile solution presently in place while making suggestions and adjustments to future needs.
• Understanding of SSO and MFA technologies for SaaS applications.
• Understanding of Azure AD Connect and Azure AD directory service for managing cloud identity.
• Application onboarding, provisioning & deployment via Intune platform. Good knowledge on application packaging and MSI technologies
• Supporting Proof of Concept for new services/technologies. Deliver all services following ITIL methodology for Service Creation, including the following:
•  IT Service Card;
• Standard Operating Procedures / Work Instructions;
• Training;
• Service Transition