Senior Associate - Business Operations

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

Role purpose As a Senior Associate - Business Operations, you will process all transactions (volume based) and ensure compliance to quality and timelines. Maintain effective relationships with clients both internal and external. Duties and Responsibilities: •Responsible for providing excellent customer service and determining the needs of the client. •All queries are addressed, and that client relationships are maintained. •Ensures completeness & timeliness of Data Processing Knowledge, Experience & Skills: •Good excel skills. •Hands-on experience implementing business processes. •In-depth knowledge of the process/module handled of a product. •Documentation and Review of the process •Bachelor's degree

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!