Job Description
Company:MercerDescription:Duties & Responsibilities: The configuration Assistant will:Be responsible for implementing Darwin by configuring it to meet our Client requirements.Implement the feedback from peer review on the design and configure the system as per guidelinesPerform thorough Unit testing before assigning the Work Package to QAFix the defects reported by QA, conduct root cause analysis of defects and define the preventive action steps.Ensure process compliance – unit test plans updated on JIRA, all communication with business analyst to be tracked on JIRAManage to complete the configuration scope in the estimated effort and timeKnowledge:Darwin™ KnowledgeBe able to perform simple configuration tasks with no guidelines or supervision;Able to build and perform unit testing on simple outbound and inbound interface (EG: Payroll report for a Client, provider report for a Client)Able to configure and schedule standard provider reports, perform simple branding and other simple-medium tasksAssess configuration impact and communicate this to stakeholders involved before the configuration startsSoftware Development Life Cycle internal processManage projects by following the ID3 methodology, using templates and the process flow described on ConfluenceCommunicationOwns communication on work packages assigned: pro-actively informs project stakeholders about status of workGrowth/DevelopmentSeeks out opportunities for self to be assigned to different projects to demonstrate and develop new and existing skillsSeeks development by reaching to a mentor or colleagues who can provide advice, direction and share insights on various parts of the projects assignedActively attend team trainings: Service Delivery Specific Trainings, Darwin™ related knowledge session, Technology product updatesProve responsibility for own development: keep objectives tracker updated, ask 360 feedback from colleagues as agreed with line manager, keep Darwin skills tracker updated, identify new areas to developAttend the Advance Enablement sessions, Lessons learnt sessionsSkills Required:Excellent verbal and written communication skills in EnglishAn eye for detail – good logical and numerical reasoningFast learner with the ability to pick up new tasks quicklyProcess/Project ManagementSound knowledge of SDLC/STLC conceptsKnowledge of Workflow tools(preferably Jira)/Defect Management/RCA Added AdvantageBasic HTML skillsGood data manipulation skills in ExcelBehavioral Competencies:CompetenciesExpected Proficiency LevelBasicIntermediateAdvancedClient FocusPInclusive OrientationPOperational ManagementPInnovation/CreativityPDrives resultsPEducation: B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any streamEligibility: Minimum 2-3 years work experienceMercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
