Senior Analyst, Bid Support and Knowledge Management

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Title: Senior Analyst, Bid Support and Knowledge Management

Reporting to: Assistant Manager, Bid Support

Key stakeholders: Proposal Managers/Directors, Proposal Coordinators, Sales Enablement and Operations, Subject-Matter-Experts

Duties & responsibilities

What this job involves –

• Work collaboratively with Proposal Managers and other Bid Support members to provide support for varied presales solution aspects, primarily bid response and content management.

Bid Support:

• Support proposal writers with drafting Q&A-type responses, from existing baseline and data repositories. Would need to understand JLL business aspects to understand the relevance of various qualitative and quantitative information sets
• Own the development of tailored CVs/Bios/Case studies working with the business lines and SMEs
• Undertake research on customer & opportunity and gather competitive information to feed into bid-evaluation process and responses thus demonstrating our added value.
• Contribute to the development of bid presentations, in coordination with sales leads and Proposal Managers. The goal is to produce outputs that are 80% compliant for final review and edits by PDS Stakeholder.

Knowledge Management Specialist

• Partner with Proposal leads and analysts in support of the RFP close-out process, which includes sourcing information from the proposal submissions, and updating the baseline library. Such information could include Q&A-type responses sorted by topic, case studies, client references, key executives, bios and corporate information, amongst others.
• Ensure all final proposal documents are uploaded into the correct location – at JLL SharePoint or shared drives or other digital platforms (to be agreed with UK PDS Operations Manager)
  • Maintain / update / retire such documents as per prescribed processes.
  • Develop new repositories as required to meet evolving expectations of business and sales teams.
  • Work with content owners to ensure items are updated on a periodic basis and ensure proper document tagging & naming conventions are adhered.
• Develop trackers for feedback, collated content, project trackers, monthly calendars – to support the functioning of the bid-response team.

Key skills

• Experience in Content writing, content/knowledge management from a multi-national company
• Excellent written, verbal and interpersonal communications skills
• High attention to detail with consistent high-quality deliverables
• Strong organisational and collaboration skills
• Proficient with MS Office (Word, PowerPoint and Excel) and SharePoint – creating lists/libraries/sites

Employee specification

• Post-Graduate, with excellent academic credentials
• 4-6 years of relevant experience from a multi-national professional services firm

Location:

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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