You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Description
KYC AML Analytics & Quality involves using advanced data techniques to ensure compliance with regulations, mitigate financial crime, and enhance customer due diligence for US Commercial Card members, PA’s and Legal Entities. This is a complex role which will help in the success of a risk-free environment for the enterprise and help in delivering outstanding customer service.
Roles & Responsibilities
The position will have responsibility for development & ongoing delivery of Quality, reporting & insights suite for consumer KYC business, offering transformation initiative and critical strategic priorities. The successful candidate will be required to:
- Independently lead and deliver performance & quality insights enabling stakeholders in faster decision making to drive significant business impact
- Lead effort to automate and standardize reporting processes to increase efficiency and accuracy that will ensure flawless delivery exceeding customer expectations.
- Conduct deep dives to uncover data trends, insights against risk indicators and recommend business solutions
- Demonstrated ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities and technology teams.
- Strong problem solving and analytical skills with ability to apply quantitative methods and business skills to drive business results and provide action steps in a fast-paced environment
- Optimize these frameworks through strategic deep dives.
Qualifications
- At least 2 years of relevant work experience in analytics supporting either risk or quality
- Bachelor's/ Masters in a quantitative field (Statistics, Mathematics, Operation Research, Computer Science or Economics etc.)
- Good understanding of statistical models such as random forest, KNN etc
- Strong relationship building, management and influencing skills
- Strong quantitative skills with a solid understanding of probability and statistics
- Creativity to go beyond current tools to construct and deliver the best solution to the problem, ability and comfort with working independently and making key decisions on projects
- Expertise in an analytical language (Python, R, or the equivalent), and experience with databases (Hive, SQL, Google Big Qu or the equivalent).
- Prior experience working with very large datasets using Big Data tools and platforms (Hadoop, Spark, or the equivalent), and familiar with data manipulation, automation, analysis and visualization techniques (VBA, Tableau, Power BI)
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
