Senior Administrative Assistant

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

This position is responsible for administrative support for up to three Vice Presidents within Technology. The role is also integral to enabling multiple highly dynamic teams within a high paced environment. The day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The optimal candidate needs to be extremely proactive in anticipating and adapting to the shifting needs of organization leaders. They also must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to fluidly navigate all levels within and across large organizations will also be critical to success. Day to day responsibilities include, but are not limited to:

• Organizing and proactively maintain calendars across time zones.
• General follow-ups to effectively meet deadlines and commitments
• Working closely with other administrative assistants on office operations and providing back-up support when needed
• Maintaining headcount reporting, organizational charts, and department distribution lists
• Organizing internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering
• Ensuring timely preparation and processing of expense reports
• Coordinating travel arrangements, including air, hotel, transfers, and visas when needed
• Assist with India based supported colleague engagement activities
• Other ad hoc administrative work, as needed

Minimum Qualifications: -

• Previous experience as an Executive Assistant
• Excellent calendar management skills across time zones
• Ability to quickly adapt and be flexible in a dynamic workplace
• Ability to effectively deal with a broad range of contacts and personalities – internal and external
• High level of integrity required for handling sensitive and confidential information
• Exceptional organizational, administrative, and interpersonal skills
• Ability to prioritize multiple tasks with minimal guidance
• Strong written and verbal communication skills
• Extremely thorough with a high level of attention to detail and quality; timely follow up
• Proven team player with ability to collaborate across groups and influence others
• Experience in providing support remotely to a geographically disbursed team
• Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook
• Experience with Ariba, Concur, Dayforce and other AMEX systems preferred
• Positive, can-do attitude
• Commitment to ongoing learning and development
• Preferred skills - Advanced Excel, Reporting, Web Portal design, Financial Accounting

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.