Would you like to be part of a team focused on increasing adoption of Amazon’s cloud product line - Amazon Web Services (AWS) by developing strategic relationship with India's largest Enterprise accounts? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider?
As an Account Manager, working with AWS India, you will have the exciting opportunity to help promote the growth and shape the future of an emerging technology. Your responsibilities will include increasing adoption, and market penetration in enterprise accounts. The ideal candidate will possess both a business development and technical background that enables you to engage at the CXO level as well as with software developers and IT architects. You should also be a self-starter who is prepared to develop and execute against a territory coverage plan business objectives.
Key job responsibilities
• Build a business strategy for a set of customers and territory, focusing on long term value.
• Develop and execute against a comprehensive account/territory plan.
• Create & articulate compelling value propositions around AWS services.
• Influence (or impact or promote) customer adoption.
• Develop long-term strategic relationships with key accounts.
• Ensure customer satisfaction
• Maintain an accurate forecast and various business reports
• Deliver information on programs, promotions and products.
• Provide feedback and suggestions for program improvements
• Influence (or impact or promote) market share in a defined territory or industry vertical.
• Work with partners to extend reach & influence (or impact or promote) adoption.
• Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancer, etc).
• Develop case studies.
• Expect moderate travel.
A day in the life
As an Account manager, you will be the owner of your assigned territory and will focus on driving digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses of your customers. In this role, you will partner closely with internal stakeholders and represent the entire portfolio of AWS products and services across your assigned customer base within the Telco segment. You will act as a thought leader and advisor to our customer and help influence the technology decisions they make and accelerate sell-to and sell-with sales motions to help drive growth of our customers and AWS.
Research and preparation for the day’s customers meetings and calls
Collaborate with Cross functional teams on pitches and demos
Customer meeting(s) and customer cadence calls
Stakeholder mapping
Ensure high standards and maintain SFDC hygiene
Ensure timely communication with External and Internal stakeholders
About the team
We are a collaborative team that treats stakeholders and teammates like customers, and aim to ensure everything we deliver provides the highest value for our customers. We are responsible for building training, authoring best practice enablement content, and disseminating best practices at scale, that directly impact our customers’ success as they operate their workloads on AWS.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
12+ years of account management or business development experience in IT industry
• Direct field experience in working with top enterprise or fast-growing companies is a plus.
• Demonstrated ability to engage and influence C-level executives including startup founders. Ability to establish credibility quickly with senior level execs across teams
• Ability to navigate across AWS and the customer in a trusted advisor/consultative approach
BE/B.Tech or Equivalent degree required. Masters or MBA a plus.
Direct field experience in working with top enterprise/high growth startup accounts across your assigned territory.