Security Operator II

Job Description

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions!

What you will be doing :

• Provides physical security of facility through use of automated security systems and employee identification card system.
• Monitors and reacts to security and life safety alarms while dispatching security officers.
• Monitors activity on facility grounds to ensure safety of employees.
• Monitor and control all access to buildings and grounds.
• Monitors alarms to ensure security requirements are met.
• Operates surveillance or security systems and provides access to surveillance records for law enforcement agencies.
• Creates and administers any specialized employee access systems including ID badges, keycards or other access credentials.
• Advises Security Officers of parking violations and fire and safety hazards on surveillance equipment.
• Keeps abreast of weather warnings and conditions to ensure business areas are given appropriate time to secure the campus.
• Monitors alarms for Security Officers while conducting safety drills.
• Maintains documentation of facility security records.
• Documents and retains lost and found items.
• Responds to general calls for service, such as accessing locked buildings, assisting staff and visitors and providing escorts.
• May assist in educating new and current employees on safety and security policies and procedures.
• Coordinates outside agencies in the investigation of criminal activity within or around the facility.
• Supports investigations of any potential non-criminal activities by pulling and organizing surveillance film and records
• Other related duties assigned as needed.
What you will bring

• Proficiency to obtain and maintain security systems certification
• Knowledge of security (alarm and video monitoring) systems as well as operating procedures of all offices and facilities
• Knowledge of standard radio communication techniques and terminology
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Proficient in displaying professionalism and trustworthy demeanor
• Capacity to react quickly in sensitive situations
• Proficiency to obtain information from individuals under stress in unusual or emergency situations

EDUCATION REQUIREMENTS
High school diploma or GED
FIS JOB LEVEL DESCRIPTION
Developing support role. Moderate skills with high level of proficiency. Develops security solutions that require coordination with other areas of the business. Possesses knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. May coach junior technical staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on certain projects. Typically requires four or more years security-related (law enforcement, military or security work) experience.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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