At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain Data Centers is looking to hire a certified Scrum Master to join our Data Enablement team. You will take responsibility for the facilitation of our end-to-end Agile scrum development processes. You will work closely with architects, developers, analysts, engineers, and management to deliver high-quality solutions in a planned and iterative manner. This role requires an extrovert with strong communication, facilitation, and project management skills, along with mastery of the Agile Scrum processes, ceremonies, and artifacts.
Responsibilities:
Facilitate development activities using the Agile Scrum development framework within ServiceNow
Organize and drive sprint planning, daily stand-ups, retrospectives, and sprint reviews
Ensure product backlogs are well-defined, prioritized, and achievable within the given timeframes
Coordinate technical documentation creation/maintenance and make available in the wiki repository
Identify and remove impediments and roadblocks that may hinder the team's progress
Write technically detailed themes, epics, stories, scrum tasks, and acceptance criteria
Foster a culture of transparency, trust, and communication within the team, mgmt, and stakeholders
Drive adherence to Agile best practices during the entire software development life cycle
Proactively consult with peers, colleagues and managers to resolve issues and achieve goals
Provide timely feedback to the team and management to help drive continuous process improvement
Stay up to date with and implement industry trends and advancements in Agile methodologies
Create, update, and maintain sprint metrics, artifacts, processes, agreements, and action plans
Publish weekly status to highlight achievements, risks, blockers, future sprints, and burndown velocity
Key Skills, Requirements and Competencies:
Must be an Agile Certified Scrum Master (CSM) with professional certification provided as evidence
2 years of Scrum Master work experience directly supporting IT, SDLC, data lake, or DWH initiatives
2 years of hands-on IT experience with demonstrated outcomes in agile project management
Extroverted, vocal, strong communicator, with top-notch organizational and time management skills
Excellent written communication, small group facilitation, with strong interpersonal skills
Detailed understanding of the software development lifecycle and agile software development
Ability to inspire and elevate processes within a collaborative and self-organizing team environment
Strong problem-solving and conflict resolution skills; courage to raise issues and influence change
Expert proficiency in agile project management tools and software
Ability to adapt to multiple or changing priorities and work in a fast-paced complex IT environment
Continuous learner with a passion for agile methodologies and continuous improvement frameworks
Emotionally intelligent, organized, self-disciplined, self-motivated, able to work with little supervision
Strong attention to detail and dedication to delivering high quality outcomes on time
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